Carl Goff

Core Responsibilities

• Managed all aspects of shipping and receiving, including unloading deliveries, inspecting goods, and resolving shipment discrepancies with vendors.
• Operated forklifts, pallet jacks, and other warehouse equipment to ensure efficient handling of inventory.
• Prepared and labeled outbound shipments, maintaining compliance with packaging and transport standards.
• Maintained accurate inventory records using warehouse management software; conducted regular stock audits.
• Coordinated incoming and outgoing freight, optimizing delivery routes and driver schedules.
• Ensured smooth inventory flow by collaborating with purchasing and stocking teams.
• Verified merchandise condition upon arrival, documented discrepancies, and maintained high-quality control standards.
• Process Automation & Internal Tools Development
  Developed and implemented multiple custom software solutions to streamline daily operations, reduce manual work, and improve accuracy across departments. These tools significantly boosted productivity and reduced human error.
• Data Analysis & Strategic Reporting
  Generated in-depth sales and inventory reports with actionable insights used by the VP to guide purchasing, marketing, and operational decisions—bridging the gap between raw data and strategic action.
• Cross-Departmental Liaison
  Served as the central communication link between Sales, Service, Back Office, Fabrication, and Purchasing. Ensured clarity, consistency, and follow-through across interdepartmental processes.
• Sales Support & Contract Oversight
  Entered and reviewed large sales contracts in the system to confirm all documentation and compliance requirements were met—mitigating risk and ensuring smooth fulfillment.
• Operational Procedure Design & Training
  Partnered with executive leadership to design and implement new procedures, including improved PO processes and a revamped rental asset tracking policy. Authored documentation and produced training videos to standardize knowledge sharing.

On-Site IT & Software Advisor
Acted as the go-to internal tech support for software-related issues, troubleshooting system errors and training team members on best practices across platforms—fostering digital confidence company-wide.

• Documented repair and maintenance activities in compliance with company protocols.
• Conducted routine inspections on tools and equipment for optimal performance.
• Assisted in assembling and disassembling wellhead components efficiently.
• Operated and maintained wellhead equipment per company safety standards.
• Followed safety procedures during installations and repairs of equipment.
• Reported equipment malfunctions to supervisors for prompt resolution.
• Cleaned and lubricated moving parts of machinery as part of regular preventive maintenance program.
• Replaced worn or defective parts on machines using hand tools or power tools.
• Documented shop activities against checklists and supporting documentation for work decisions.

• Partnered in launching a small business from the ground up, taking a lead role in operations, technology integration, and vendor/client relations.
• Designed and launched the company website, integrating scheduling and booking software for a seamless client experience.
• Tested and evaluated multiple platforms and tools to ensure scalable operations; implemented automation to reduce administrative overhead.
• Developed business procedures and client service policies; trained team members and ensured adherence through on-site support.
• Collaborated with vendors to select equipment and supplies that aligned with service goals and budget.
• Gained hands-on experience in field operations to refine processes and improve service delivery.

• Maintained office organization through effective filing and document management systems.
• Assisted in onboarding new employees by preparing workspace and materials.
• Handled incoming correspondence, directing it to appropriate personnel promptly.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Evaluated potential jobsites for safety compliance according to regulations set forth by the Occupational Safety and Health Administration.
• Participated in safety meetings to ensure compliance with safety regulations.
• Engineered tailored programs to streamline workflow and execute repetitive tasks, ensuring optimal efficiency

• Supervised staff and ensured compliance with safety regulations and company policies.
• Implemented cost-effective strategies to optimize resource allocation and reduce waste.
• Collaborated with vendors to secure supplies and maintain inventory levels efficiently.
• Conducted regular inspections to identify maintenance needs and improve facility conditions.
• Facilitated communication between departments to streamline workflows and enhance productivity.
• Oversaw employee productivity to enforce efficient use of materials and equipment.
• Supervised staff including subcontractors and laborers on assigned projects.
• Adhered strictly to company policies and procedures while overseeing operations at the site.
• Managed multiple projects simultaneously using effective resource planning techniques.
• Resolved customer complaints in a professional manner while maintaining excellent customer relations.
• Provided coaching and guidance to staff members on effective customer relations practices.
• Synchronized efforts with vendors and subcontractors to guarantee efficient jobsite transitions and moves.
• Delivered around-the-clock support for all field crews under direction, facilitating both Surface Rental and Accommodation operations while assisting customers with urgent issues