Carl Haederer
Phoenix,AZ
Summary
Highly skilled in leading cross-functional teams, budget and timeline management, and creating best-practices that deliver streamlined processes and reduced program costs . Proven success in achieving program objectives ahead of deadlines while consistently increasing program outcomes and customer satisfaction.
Overview
20
20
years of professional experience
15
15
Certification
Work History
Program Manager/Safety Coordinator
Kent Engineering
Wittman, AZ
01.2022 - 03.2024
- Oversaw 2,000 employees daily activities and monitor all safety
- Wittman proving grounds facility
- Worked with Apple and the Ev autonomous vehicle TITAN project.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
Sales Associate
Camping world
Avondale, AZ
07.2020 - 07.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
RV Transporter
Pinnacle Transport
USA
01.2019 - 01.2021
- Pickup Units from shippers and deliver units throughout the country.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
- Safeguarded company assets by securely transporting high-value goods without damage or loss.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Contributed to a safe work environment by consistently following safety guidelines when operating vehicles or handling cargo materials.
Owner
C&E Lawncare and Landscaping
Harrisburg Pa
01.2006 - 06.2019
- Oversaw job sites and up to 38 employees, Sales, Billing and overall related issues
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Fire/HAZMAT Chief
Multiple Fire Depts
Pennsylvania
01.1994 - 01.2017
- Supervised 144 firefighters and Multiple firehouses
- Assist with fire suppression, MVA'S, various rescue situations, patient care, incident command, administration.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
Education
Criminal Law - Law
Harrisburg Area Community College
Harrisburg, PA09.2000
Skills
- Strong supervisor skills
- Able to coordinate and complete tasks safely and properly
- Mitigating high stress situations
- Following directions and safety protocols
- I have been in a team player atmosphere my entire career
- Able to remain calm and understand situational awareness
- Incident command of numerous hazmat situations, vehicles accidents, fire scenes, ETC…
- Extinguishment of all class fires (A: Combustible, B: Flammable liquids, C: Electrical, D: Flammable metals)
- Fire behavior, fire suppression, fire watch, fire investigation
- Emergency response handbook
- Alpha Betta Gamma, Carbon Monoxide and other particle detectors
- SCBAS, Hazmat Suits, Respirators and Water Rescue SCBA
- Over 20 years of Professional experience working in Haz Mat field and Fire Service
- Over 20 years of managing a productive company with up to 40 employees
- Personable and persuasive in communicating with employees and the public
- Proficient in verbal, written and active listening skills
- Proven skills in persevering to solve internal and external employee problems
- Self-motivated and confident in making independent decisions
- Very well organized and able to meet deadlines
- Dependable, dedicated, reliable, responsible, adaptable, flexible and loyal
- Team Development
- Operations Management
Certification
- Commercial driver's license
- First aid/CPR/AED
- OSHA certified bloodborne pathogens
- Facility fire pump operations
- Ropes and rigging from aerial extrications.
- Confined space operations
- FEMA hazmat operations
- FEMA hazmat technician
- FEMA multi-agency coordination system
- FEMA IS-00701.A, IS- 00702.A, IS-00703.A, IS-703.B, IS-00704, IS-00775
- Fire operations label A, B, C, D Level 1
- FEMA mass casualty/hazmat incident command system
- Rapid intervention team
- Emergency vehicle driver training/trainer
- Department of Homeland Security IS-100 ICS
- Department of Homeland Security I-100 command of federal disaster workers.
- Department of Homeland Security IS-700
- Department of Homeland Security national incident system manager
- SCBAS
- PgMP - Program Management Professional
- MULTIPLE OTHERS UPON REQUEST
Timeline
Program Manager/Safety Coordinator
Kent Engineering
01.2022 - 03.2024
Sales Associate
Camping world
07.2020 - 07.2022
RV Transporter
Pinnacle Transport
01.2019 - 01.2021
Owner
C&E Lawncare and Landscaping
01.2006 - 06.2019
Fire/HAZMAT Chief
Multiple Fire Depts
01.1994 - 01.2017
Criminal Law - Law
Harrisburg Area Community College