Carl Hale
Hazelwood,MO
Summary
Dynamic Functional Test Engineer with a proven track record at Amdocs, excelling in regression testing and defect reporting. Experienced with JIRA and test case development, I enhance application performance through automation and thorough testing. Strong communicator, collaborative team player with excellent communication and interpersonal talents, adept at fostering customer relationships while ensuring optimal software functionality and stability.
Overview
26
26
years of professional experience
Work History
Functional Test Engineer/Quality Assurance Tester
Amdocs - Charter Cable Account
07.2016 - Current
- Validated system functionality through regression testing, identifying areas for improvement and optimization.
- Enhanced testing efficiency by automating repetitive tasks using scripting languages and automation tools.
- Detected and reported defects for timely resolution, ensuring optimal application performance.
- Kept scripts and test cases updated with current requirements.
- Developed robust test suites to ensure maximum coverage of key functionalities and features.
- Test cases developed using Json language and run using SoapUI/ReadyAPI tool
Functional Test Engineer/End-To-End System Testing
Amdocs - ATT U-Verse Account
04.2014 - 06.2016
- Validated system functionality through regression testing, identifying areas for improvement and optimization.
- Detected and reported defects for timely resolution, ensuring optimal application performance.
Technical Architect
ATT
11.1999 - 05.2014
- Resolved complex technical issues by troubleshooting systems, analyzing root causes, and implementing effective fixes.
- Maintained software deployment documentation and conducted reviews with developers and data center personnel for multi-state Production implementations.
- Responsible for running system testing for West Coast Billing application, providing details status to managers, documenting issues when found and ensuring latest software was deployed for system tests.
Education
Bachelor of Science - Computer And Information Systems
DeVry Institute of Technology
Columbus, OhAssociate of Science - Computer And Information Systems
DeVry Institute of Technology
Columbus, OHSkills
- Bug reporting tools
- Test execution
- Regression testing
- Sanity testing
- Customer relationships
- Creating test cases
- JIRA
Timeline
Functional Test Engineer/Quality Assurance Tester
Amdocs - Charter Cable Account
07.2016 - Current
Functional Test Engineer/End-To-End System Testing
Amdocs - ATT U-Verse Account
04.2014 - 06.2016
Technical Architect
ATT
11.1999 - 05.2014
Bachelor of Science - Computer And Information Systems
DeVry Institute of Technology
Associate of Science - Computer And Information Systems
DeVry Institute of Technology
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