Summary
Overview
Work History
Education
Skills
Timeline
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Carl Hall

Flint,MI

Summary

Hardworking employee enthusiastic about learning network field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in hospitality industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

20
20
years of professional experience

Work History

Owner/Operator

Resturant Owner
08.2011 - Current
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed business plan, processes and procedures to provide superior service to customers.
  • Trained and motivated employees to perform daily business functions.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

General Manager

Domino's Pizza
04.2009 - 06.2011
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Mail Inserter

Michigan Web Press
07.2007 - 09.2009
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Operated postal machines, including postage meters and mail-processing machines.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.

Manager

Bravo's Pizza
01.2004 - 05.2006
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Answered thousands of phone calls to write down and record details of each customer order.
  • Documented and kept record of information on pick-ups and deliveries, automobile mileage and fuel costs using point of sales system
  • Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

High School Diploma -

Hamady Community High School
Flint, MI
05.2005

Skills

  • Operations Oversight
  • Operations Management
  • Mechanical Recoveries
  • Personnel Management

Timeline

Owner/Operator

Resturant Owner
08.2011 - Current

General Manager

Domino's Pizza
04.2009 - 06.2011

Mail Inserter

Michigan Web Press
07.2007 - 09.2009

Manager

Bravo's Pizza
01.2004 - 05.2006

High School Diploma -

Hamady Community High School

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Carl Hall