With a robust background at Infinite Communications and ITG Communications, LLC, I excel in quality control management and team leadership. Leveraging technical documentation expertise and exceptional problem-solving skills, I've significantly enhanced operational efficiencies. My proactive approach in customer relationship management and quality assurance aligns with high ISO standards, driving continuous improvement and client satisfaction. Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing, and optimizing procedures. Specializing in operations and dedicated to maximizing quality. Organized quality assurance manager with several years of managerial experience dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits.