Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Carl Hanner

Homestead,FL

Summary

With a robust background at Infinite Communications and ITG Communications, LLC, I excel in quality control management and team leadership. Leveraging technical documentation expertise and exceptional problem-solving skills, I've significantly enhanced operational efficiencies. My proactive approach in customer relationship management and quality assurance aligns with high ISO standards, driving continuous improvement and client satisfaction. Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing, and optimizing procedures. Specializing in operations and dedicated to maximizing quality. Organized quality assurance manager with several years of managerial experience dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits.

Overview

21
21
years of professional experience

Work History

Quality Control Coordinator

Infinite Communications
Key Largo, FL
08.2023 - Current
  • Company Overview: Infinite Communication.
  • Company got bought out by ITG

Rider Share Driver

Uber/Lyft
Miami, FL
03.2018 - Current
  • Been driving for 4 years 10 months

Supervisor

ITG Communications, LLC
- Current
  • Manage
  • MDU Tech
  • QC Tech
  • Bury Drop Contractors
  • Computer work and field Work

Home Base Reservations Representative

SLS
09.2022 - 11.2022
  • SLS sales

BJS
05.2016 - 07.2018
  • Deli work customer service

Driver

Jimmy Johns
09.2015 - 06.2016

Lost Prevention

Monarch Security Services, Inc
08.2012 - 04.2015
  • Company Overview: Security Services
  • Security Officer night shift
  • Check out Trucks leaving etc Miami, Fl
  • Security Services

Directv home services
Raleigh, NC
09.2008 - 05.2010
  • Worked as lead technician training new employees
  • Monitored work of new technicians

Mastec Construction/Engineering Contractors
07.2007 - 12.2008
  • Install service and repair Direct
  • Provided excellent customer service
  • Instruct customers on use of system

Franks Casing
Fort Worth, TX
02.2007 - 05.2007

Mastec Construction/Engineering Contractors
01.2011
  • Install, service and repair for Direct
  • Provided excellent customer service Raleigh NC 27606
  • Instruct customers on use of system

Education

Black Hawk Academy
12.2012

Black Hawk Academy
12.2007

Medical Arts Institute
Fort Lauderdale, FL
12.1992

High School Diploma -

Miami South Ridge High School
12.1989

Skills

  • Technical documentation
  • Inspection techniques
  • Customer relationship management
  • Team leadership
  • Logistics coordination
  • Effective communication
  • Time management
  • Problem solving
  • Quality management systems
  • ISO standards
  • Corrective action planning
  • Customer complaint handling
  • Leadership proficiency
  • Quality control management

Websites

Timeline

Quality Control Coordinator

Infinite Communications
08.2023 - Current

Home Base Reservations Representative

SLS
09.2022 - 11.2022

Rider Share Driver

Uber/Lyft
03.2018 - Current

BJS
05.2016 - 07.2018

Driver

Jimmy Johns
09.2015 - 06.2016

Lost Prevention

Monarch Security Services, Inc
08.2012 - 04.2015

Mastec Construction/Engineering Contractors
01.2011

Directv home services
09.2008 - 05.2010

Mastec Construction/Engineering Contractors
07.2007 - 12.2008

Franks Casing
02.2007 - 05.2007

Supervisor

ITG Communications, LLC
- Current

Black Hawk Academy

Black Hawk Academy

Medical Arts Institute

High School Diploma -

Miami South Ridge High School
Carl Hanner