Carl Hart Jr.
HVAC Specialist
Deltona,FL
Summary
Dynamic HVAC professional with extensive experience at Be Cool, Inc., excelling in system troubleshooting and customer service. Proven track record of exceeding sales targets and enhancing operational efficiency through effective team collaboration. Certified technician skilled in equipment installation, delivering tailored solutions that boost client satisfaction and energy efficiency.
HVAC professional prepared for this role with extensive experience in installation, maintenance, and repair of HVAC systems. Proven track record of enhancing system efficiency and reliability, ensuring client satisfaction. Known for strong collaboration skills and ability to adapt to changing job requirements. Expertise in system diagnostics, troubleshooting, and preventive maintenance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Lead Service Technician, Sales, Lead Installer
All Volusia And Flagler Heating And Air
10.2024 - 10.2025
- Troubleshooting and diagnostics of HVAC systems
- Performed repairs and routine maintenance
- led a team of installation technicians to safely and properly install new HVAC systems and ductwork
- Consistently exceeded sales targets by leading sales by a wide margin, resulting in increased revenue
- Developed customized HVAC solutions based on customer needs and budget constraints
- Provided high level of customer satisfaction by addressing customer concerns professionally and providing expert product knowledge, explaining features and benefits to drive sales
- Attended regular training sessions on new products/ technologies with industry advancements
- Trained service and install apprentices
- Assisted customers in financing options and applications
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
Manager, Lead Technician, Sales, Lead Installer
Be Cool, Inc.
05.2010 - 09.2024
- Managed and performed day to day operations including scheduling, warranty, part ordering, invoicing, and budgeting
- Troubleshooting and service diagnostics of HVAC systems
- Performed routine maintenance inspections
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
HVAC Technician, HVAC Installer, Sales
Tim Benjamin AC
04.2007 - 03.2010
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
Education
Certificate of Technical Studies - HVAC Technology
New Castle School of Trades
Pulaski, PA01-2001
High School Diploma -
Reynolds High School
Greenville, PA05-1995
Skills
- System troubleshooting
- Ductwork fabrication
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Technical troubleshooting
- Package and split systems
- Certified HVAC technician
- Equipment installation
- Valid FL driver's license
- EPA Universal Certification
- Attention to detail
- Multitasking and problem solvig
Accomplishments
- Managed to grow Be Cool Inc. into the leading Airtemp deler in Seminole and Volusia counties three consecutive years
- Featured in a News Journal article in March 2025 for donating and installing a new Goodman heat pump system to a local cancer patient
Certification
- EPA Universal Certification 2001
- NATE Certification 2008 & 2010
- A2L Refrigerant Certification
- Multiple Manufacturer Specific Training Certifications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Service Technician, Sales, Lead Installer
All Volusia And Flagler Heating And Air
10.2024 - 10.2025
Manager, Lead Technician, Sales, Lead Installer
Be Cool, Inc.
05.2010 - 09.2024
HVAC Technician, HVAC Installer, Sales
Tim Benjamin AC
04.2007 - 03.2010
Certificate of Technical Studies - HVAC Technology
New Castle School of Trades
High School Diploma -
Reynolds High School