Summary
Overview
Work History
Skills
Timeline
Generic

Carl Humes

Kaufman,TX

Summary

Dynamic leader with a proven track record at JCS Roofing LLC, excelling in firm financial oversight and team leadership strength. Spearheaded revenue growth and partnership development, achieving significant profitability improvements. Expert in arbitration and recruiting, I drive business development and cost reduction, ensuring project milestones are met with efficiency and excellence.

Overview

16
16
years of professional experience

Work History

Managing Partner

JCS Roofing LLC
Burleson, TX
01.2024 - Current
  • Led business development efforts, expanding client base and securing lucrative contracts.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Managed daily operations including staff management and client relations.
  • Established and enforced company policies, procedures, and ethical standards to maintain industry compliance.
  • Implemented cost-saving measures to improve profitability.
  • Championed customer service excellence, driving initiatives to enhance client satisfaction and retention.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Supervised recruitment, training, and development of staff to build a high-performing team.
  • Acted as agent, trustee or guardian for businesses or individuals.
  • Engaged in high-level negotiations to form strategic partnerships and alliances, enhancing business opportunities.
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.

Owner Operator

Hometown Commercial Roofing
Fort Worth, TX
01.2015 - 01.2022
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created marketing strategies to drive revenue and increase brand visibility.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Devised and implemented marketing strategies to attract new clients.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
  • Developed business plan and budget to maximize profitability.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Resolved conflicts between employees in a professional manner.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Formed and sustained strategic relationships with clients.
  • Delivered excellent customer service to clients and fellow employees.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Developed strategic partnerships with other businesses in order to expand reach into new markets.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Conducted market research to identify new business opportunities.

Field Supervisor

Gulf States Plumbing
Houston, TX
03.2009 - 11.2010
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Supervised and coordinated activities of field personnel to guarantee efficient task execution.
  • Kept production team moving forward for progress in daily site operations.
  • Maintained positive vendor relationships and open lines of communication to enable resource availability.
  • Delegated duties to employees based on skillset.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Prepared and submitted detailed progress reports to senior management.
  • Estimated materials or worker requirements to complete jobs.
  • Conducted regular site inspections to maintain quality control standards.
  • Completed projects milestones on time by keeping team members on task and operating with efficiency.

Skills

  • Arbitration
  • Mediation
  • Firm financial oversight
  • Revenue growth
  • Partnership development
  • Profit maximization
  • Cost reduction
  • KPI tracking
  • Team leadership strength
  • Business development expertise
  • Recruiting
  • Payroll

Timeline

Managing Partner

JCS Roofing LLC
01.2024 - Current

Owner Operator

Hometown Commercial Roofing
01.2015 - 01.2022

Field Supervisor

Gulf States Plumbing
03.2009 - 11.2010

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Carl Humes