carl jean
Rialto,CA
Summary
Dynamic service leader with a strong work ethic and exceptional communication skills, honed at Chipotle. Proven track record in team management and coaching, implementing inventory practices that reduced waste. Passionate about fostering teamwork and enhancing operational efficiency, while consistently delivering outstanding customer service.
Overview
9
9
years of professional experience
Work History
Service Leader
Chipotle
Rialto, CA
12.2019 - Current
- Led team in daily operations, ensuring efficient service and customer satisfaction.
- Trained staff on food safety protocols and operational standards.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Developed training programs for new hires, fostering a culture of excellence and teamwork.
Sorting / Fulfillment
Amazon
Los Angeles, CA
08.2018 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Inbound Expert
Target
Los Angeles, CA
04.2017 - 08.2017
- Managed inbound customer inquiries to ensure timely and accurate responses.
- Streamlined order processing workflows, enhancing overall efficiency of operations.
- Trained new team members on best practices for customer engagement and service protocols.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Fulfillment Associate
Macy's
Los Angeles, CA
08.2016 - 12.2016
- Coordinated order fulfillment processes to ensure timely deliveries and customer satisfaction.
- Trained new team members on safety protocols and operational procedures for efficiency.
- Implemented workflow improvements that enhanced productivity within the fulfillment center.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Education
High School Diploma -
Pasadena City College
Pasadena, California, CA08-2024
Skills
- Team leadership
- Team management
- Coaching and mentoring
- Exceptional communication
- Strong work ethic
- Problem-solving abilities
Accomplishments
Win the congressional art contest in high school
Languages
creol
Native or Bilingual
Interests
- Gym Workouts
- Martial Arts
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Service Leader
Chipotle
12.2019 - Current
Sorting / Fulfillment
Amazon
08.2018 - 11.2018
Inbound Expert
Target
04.2017 - 08.2017
Fulfillment Associate
Macy's
08.2016 - 12.2016
High School Diploma -
Pasadena City College