Carl Jennings
truck driver, sales representative
Cowpens,SC
Summary
Dedicated truck driver with a proven record of strict adherence to DOT compliance. Expertise in GPS navigation and route planning ensures timely deliveries and exceptional customer service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Truck Driver
TCW
05.2013 - 12.2025
- Operated commercial vehicles in compliance with federal and state regulations.
- Conducted pre-trip inspections to ensure vehicle safety and reliability.
- Managed logistics for timely delivery of goods across multiple routes.
- Collaborated with dispatchers to optimize delivery schedules and routes.
- Resolved customer inquiries related to deliveries and service issues efficiently.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Filled out load paperwork and DOT-mandated log books.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Delivery Driver
Coca Cola Bottling Co Consolidated
11.2008 - 05.2013
- Delivered products efficiently to designated locations, ensuring timely service and customer satisfaction.
- Operated delivery vehicles safely, adhering to all traffic laws and company policies.
- Managed inventory during deliveries, verifying product quantities against shipping documents.
- Maintained accurate logs of delivery routes and vehicle maintenance records for compliance purposes.
- Provided exceptional customer service by addressing inquiries and resolving issues during deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Successfully avoided time delivery delays by carefully planning best routes.
Route Specialist , Sales Representative
Coca Cola United
11.2000 - 11.2008
- Optimized route planning to enhance delivery efficiency and reduce transit times.
- Coordinated with drivers to ensure timely pickups and deliveries across multiple locations.
- Managed communication between drivers and dispatch to ensure timely deliveries and address issues.
- Collaborated with sales teams to align delivery strategies with customer needs and service expectations.
- Promoted a safe work environment by adhering to company safety guidelines and reporting any potential hazards encountered on the road.
- Enhanced route efficiency by analyzing and optimizing daily delivery schedules.
- Ensured compliance with Department of Transportation regulations by maintaining accurate records of hours worked and miles driven.
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Trained new staff on company policies and customer service protocols.
- Developed and implemented process improvements to streamline operations.
- Analyzed customer feedback to identify trends and opportunities for improvement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Mentored junior representatives, fostering a culture of excellence and continuous improvement in service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Spartanburg Community College
SpartanburgHigh School Diploma -
Gaffney High School
Gaffney06-1996
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Attention to detail
- Class A commercial Driver's license
- Vehicle inspection
- Commercial driving
- DOT compliance
- GPS and route planning
- Customer-oriented
Accomplishments
9 years of safe driving. 3 years of mechanic and truck inspections. several quarters of safe driving
Certification
Class A licence DOT certified Twic card
Timeline
Truck Driver
TCW
05.2013 - 12.2025
Delivery Driver
Coca Cola Bottling Co Consolidated
11.2008 - 05.2013
Route Specialist , Sales Representative
Coca Cola United
11.2000 - 11.2008
Spartanburg Community College
High School Diploma -
Gaffney High School