Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Carl Jones JR

San Diego,CA

Summary

Professional with winning attitude and desire to deliver exceptional dining experience. Years of food preparation and service experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Also seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems.

Overview

26
26
years of professional experience

Work History

Wire Technician

AT&T
Marietta, GA
04.2024 - 06.2024
  • Maintained records of all work performed on cable television systems.
  • Performed maintenance activities such as cleaning connectors, checking cables for bends or breaks, replacing faulty components and testing connections.
  • Identified, located and resolved connectivity issues in existing cable television systems.
  • Conducted periodic tests on cabling infrastructure using specialized test equipment such as time domain reflectometers or optical loss testers.
  • Monitored network performance metrics such as latency, jitter and packet loss in order to identify potential problems with the system.
  • Verified proper installation of outlets with test equipment such as a multimeter or tone generator and probe set.
  • Ensured that all safety regulations were followed while working on-site at customer locations.
  • Connected drop wires from distribution frames to customer homes and businesses.

Utility Locator

STS
Marietta, GA
05.2012 - 04.2014
  • Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.
  • Prepared detailed reports documenting all findings from utility locates.
  • Participated in regular meetings with management team members to discuss progress on current projects.
  • Maintained accurate records of all utility locates performed including date, time and location information.
  • Ensured compliance with federal regulations regarding underground utility marking requirements.

Store Manager

RadioShack
Roswell, GA
10.2010 - 10.2012
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Monitored employee performance and provided feedback on a regular basis.
  • Conducted regular inventory counts throughout the year to maintain accurate records.
  • Established weekly and monthly goals for sales staff to achieve desired results.

Store Manager

Game Crazy
Norfolk, VA
05.2005 - 06.2010
  • Recruited qualified candidates for open positions within the store.
  • Monitored employee performance and provided feedback on areas of improvement.
  • Managed payroll records for all store employees and ensured accurate payment of wages on time.
  • Evaluated employee performance on an ongoing basis and conducted annual reviews.
  • Resolved conflicts between employees or customers in a professional manner.
  • Trained employees on product knowledge, customer service techniques, cash register operations and safety protocols.
  • Analyzed financial data to identify areas of improvement and maximize profits.
  • Conducted weekly meetings with staff members to discuss goals and objectives.
  • Performed daily opening and closing procedures such as counting register money, setting alarms.

Shift Leader

McDonald's
Marietta, GA
09.1998 - 05.2005
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Monitored inventory levels and ordered supplies as needed.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Resolved customer complaints promptly and professionally.
  • Adhered to all health code regulations while preparing food items for customers.

Education

High School Diploma -

Thomasville High School
Thomasville, GA
06-1998

Some College (No Degree) - Computer Science

Southern Polytechnic State University
Marietta, GA

Skills

  • Food Preparation
  • Customer Engagement
  • Waste Reduction
  • Point of sale systems
  • Sanitation Standards
  • Health and Safety Regulations
  • Brand standards promotion
  • Component Installation
  • Schematic Interpretation
  • Equipment Troubleshooting
  • Wire Splicing

Affiliations

  • Enjoy the great outdoors
  • Bike riding
  • hang out at the beach
  • Playing sports
  • Hope Scholarship recipient
  • # 1 Game Store in District Certificate
  • # 1 Game Store in Region Certificate

Timeline

Wire Technician

AT&T
04.2024 - 06.2024

Utility Locator

STS
05.2012 - 04.2014

Store Manager

RadioShack
10.2010 - 10.2012

Store Manager

Game Crazy
05.2005 - 06.2010

Shift Leader

McDonald's
09.1998 - 05.2005

High School Diploma -

Thomasville High School

Some College (No Degree) - Computer Science

Southern Polytechnic State University
Carl Jones JR