Carl Kist
Laurys Station,PA
Summary
Talented Licensed Social Worker with expert team leadership, planning and organizational skills built during successful career. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Manager Clinical Services
Magellan Health
04.2012 - 03.2023
- Responsible for the management, supervision, and coordination of care management staff.
- Provide leadership and subject matter expertise in designated clinical programs.
- Responsible for developing and maintaining professional relationships with contracted providers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Leader
Resources For Human Development
01.2009 - 04.2012
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Clinician
Resources For Human Development
10.2007 - 12.2008
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
Education
Master of Social Work - Social Work
Marywood University
Scranton, PA05.2007
Bachelor of University Studies - Psychology
University of New Mexico
Albuquerque, NM05.1998
Skills
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Professional and Courteous
- Process Improvement
Timeline
Manager Clinical Services
Magellan Health
04.2012 - 03.2023
Team Leader
Resources For Human Development
01.2009 - 04.2012
Team Clinician
Resources For Human Development
10.2007 - 12.2008
Master of Social Work - Social Work
Marywood University
Bachelor of University Studies - Psychology
University of New Mexico