Carl Lewis
Spring,TX
Summary
Seasoned Rail Switchman with 17 years of diverse experience in transportation and customer service. Skilled in safe package handling, vehicle service, and problem-solving. Seeking a Rail Switchman role to leverage expertise in operations and communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Courier
Federal Express
08.2024 - 07.2025
- Delivered packages timely and accurately, ensuring customer satisfaction and adherence to service standards.
- Managed daily route planning to optimize delivery efficiency and reduce operational delays.
- Trained new couriers on safety protocols and effective delivery practices, enhancing team performance.
- Coordinated with dispatch teams to resolve issues and streamline package handling processes.
Rail Switchman
PSC GROUP
01.2024 - 08.2024
- Efficiently conduct the safe switching of railcars and locomotives on track, ensuring adherence to all safety protocols and operational procedures at PSC Group.
Carrier (Package Handler)
FedEx Ground
06.2014 - 12.2023
- Maintained strict adherence to packing protocols to secure packages for transit, ensuring their integrity and minimizing potential damage.
- Demonstrated effective communication and safe driving practices to facilitate timely and reliable delivery of goods.
- Performed physically demanding tasks, consistently lifting heavy parcels to prepare for shipment, showcasing endurance and attention to detail.
Tire Technician
Rent-n-Roll
03.2011 - 06.2014
- Provided expert installation of wheels and tires, ensuring customer satisfaction through meticulous service, including rotation, balancing, and repairs.
- Enhanced vehicle performance and safety by conducting thorough maintenance checks and addressing repair needs promptly.
- Demonstrated strong communication and collaboration skills by effectively resolving customer inquiries and translating technical solutions into understandable terms.
CSA Agent (Customer Service Assistant)
Footlocker
02.2007 - 03.2011
- Addressed and resolved customer inquiries efficiently, utilizing strong organizational skills and providing timely responses to feedback.
- Maintained high standards of customer service excellence through effective multitasking in a dynamic, fast-paced setting.
- Enhanced customer satisfaction by building rapport with clientele, offering in-depth product knowledge, and fostering positive shopping experiences.
Education
Associates degree - Business Administration
University of Houston
Houston, TexasHigh School Diploma - undefined
Contemporary Learning Center
Houston, TexasHvac - Hvac
Tulsa Welding School
Tulsa, OK11-2025
Skills
- 608 EPA Universal Certification, 609 Certified (Auto Repair), R-410a Safety Training Course
- Lockout / Tagout Certified by RSI
- Dual Voltage Systems
- Cerified in the handling of R-410a refrigerant by RSI
- Electrical devices , control devices, and trouble shooting
- Use manifold gauge sets, Vacuum pumps, Service Wrenches and charging and recovery equipment
- Skilled on E-Star Trainer Troubleshooting
- Gas piping , sizing , and furnace installation
- Brazing techniques and Oxy/Acetylene equipment
- Schematic wiring and test meter usage
- Single phase and Three phase motors
- Indoor climate control concepts
- Residential Split Systems Packaged Heat Pump System, Air Conditioners , Gas Furnaces, and Evaporative Coolers
- Maintain , Montor, and Manage Residential and Commercial Refrigeration Systems
- Change out Compressors , Service and Repair Critically Charged System
- Operate and Maintain Reciprocating Liquid Chillers
- Photovoltaic Science and Solar Energy Fundamentals
- Leadership
- Skills Management
- Teamwork
- Adaptability
- Training
- Goal Oriented
- Facilitator
- Organization & Multi-Tasking
- Problem-solving abilities
Certification
The Transportation Worker Identification Credential (TWIC)
Timeline
Courier
Federal Express
08.2024 - 07.2025
Rail Switchman
PSC GROUP
01.2024 - 08.2024
Carrier (Package Handler)
FedEx Ground
06.2014 - 12.2023
Tire Technician
Rent-n-Roll
03.2011 - 06.2014
CSA Agent (Customer Service Assistant)
Footlocker
02.2007 - 03.2011
High School Diploma - undefined
Contemporary Learning Center
Associates degree - Business Administration
University of Houston
Hvac - Hvac
Tulsa Welding School