Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CARL MATHIS JR

Plainfield,United States

Summary

Operations Specialist with extensive experience in firearm inventory management and regulatory compliance at Range USA. Demonstrated ability to deliver exceptional customer service while enhancing operational efficiency. Strong collaborator focused on maintaining safety standards and driving business growth.

Overview

9
9
years of professional experience

Work History

Operations Specialist

Range USA
Indianapolis, IN
02.2024 - Current
  • Ensured regulatory compliance through meticulous management of Form 4473 records.
  • Accurately documented firearms, ammunition, and all inventory movements in store.
  • Collaborated with store management and support center associates on various operational tasks.

Sales Associate

Range USA
Indianapolis, IN
12.2020 - 02.2024
  • Delivered top-tier customer service, guiding clients to appropriate firearms and products.
  • Served as the Armorer for all rental, customer, and store firearms.
  • Filled in as Range Safety Officer, performing cleaning and management duties.

State Operations Specialist

American Elite Protection
, IN
08.2019 - 11.2020
  • Managed scheduling, payroll, and hiring of security staff, ensuring operational efficiency.
  • Collaborated with business owners to secure new contracts, expanding the client base.
  • Provided on-site security coverage, maintaining safety standards, and protocols.

Service Coordinator

Meijer
Plainfield, Indiana
03.2016 - 03.2018
  • Served in multiple roles, including cashier, service desk, and cash office, demonstrating versatility.
  • Improved customer satisfaction through effective service desk management and prompt issue resolution.
  • Assigned and managed cashier schedules, ensuring efficient break rotations, and optimal staffing.
  • Handled cash drops, customer service, and cleaning schedules, maintaining operational efficiency.

Education

Career School Diploma - Gunsmith

Penn Foster Career School
Scranton, PA

Associate of Science - Firearms Technology

Sonoran Desert Institute
Tempe, AZ

Skills

  • Firearm inventory management
  • Customer service
  • Range safety
  • Regulatory compliance
  • Armorer
  • Inventory management

Accomplishments

  • 100% Compliance score for the first quarter of 2025.
  • Numerous months in Top 100 Sales for Range USA
  • Promoted to Service Coordinator at Meijer in less than 90 days of employment.

Timeline

Operations Specialist

Range USA
02.2024 - Current

Sales Associate

Range USA
12.2020 - 02.2024

State Operations Specialist

American Elite Protection
08.2019 - 11.2020

Service Coordinator

Meijer
03.2016 - 03.2018

Career School Diploma - Gunsmith

Penn Foster Career School

Associate of Science - Firearms Technology

Sonoran Desert Institute

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