CARL MAYS
Port Hueneme,CA
Summary
Detail-oriented professional with a significant background in employee needs assessment, issue identification, and implementing corrective actions. Committed to ensuring accuracy and driving long-term changes in the workplace. Results-focused auditing expert with a strong emphasis on quality assurance. Proactive leader skilled in communication and collaboration, adept at leveraging equal opportunity and knowledge to promote fairness in the workplace. Effective at managing multiple objectives simultaneously to enhance efficiency and drive positive outcomes.
Overview
20
20
years of professional experience
Work History
Front Desk Associate
Navy Gateway Inns & Suites
Port Hueneme, CA
12.2021 - Current
- Maintained daily records of all transactions, including payments and cancellations.
- Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
- Performed nightly audit of cash register drawers to verify accuracy of funds on hand.
- Prepared end-of-day reports detailing total number of guests checked in and out during shift.
- Updated guest profiles in computer system as necessary following any changes or modifications made during reservation process.
- Kept records of room availability and guest accounts, manually or using computers.
Recreation Aide Assistant
MWR Navel Base Ventura County
Port Hueneme, CA
03.2021 - Current
- Assisted with the organization of recreational activities and events.
- Provided assistance to participants in recreational activities.
- Maintained equipment inventory and ensured that it was properly stored after use.
- Developed strategies to motivate participants during team building exercises.
- Planned, organized and delivered therapeutic recreational services to residents. encouraging participation in activities.
Veterinary Clinic Supervisor
Port Hueneme Veterinary Treatment Facility
Port Hueneme, CA
01.2021 - Current
- Supervised medical staff in providing quality patient care services and ensured adherence to safety protocols.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Developed systems for tracking patient records and maintaining accurate documentation of treatments and procedures.
- Monitored inventory levels of supplies and equipment, ordering additional items as needed.
- Ensured that all equipment was properly maintained and calibrated according to established standards.
- Created reports summarizing financial data such as billing information or budget expenses.
- Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
- Maintained up-to-date knowledge of current healthcare trends and best practices.
- Managed patient records system to ensure accuracy, confidentiality, and legal compliance.
- Managed a team of healthcare professionals, including hiring, training, and performance evaluations.
Equal Opportunity Advisor
U.S. Army Active Duty
Port Hueneme, CA
01.2018 - Current
- Conducted training sessions to educate personnel on Equal Opportunity policies and procedures.
- Developed and implemented strategies to ensure compliance with state, federal and local laws related to Equal Opportunity.
- Researched best practices in Equal Opportunity regulations and provided recommendations to management.
- Analyzed employee grievances related to discrimination or harassment allegations.
- Investigated complaints from employees alleging discrimination or harassment in the workplace.
- Participated in internal meetings with human resources staff to discuss issues related to equal opportunity initiatives and programs.
Master Resilience Trainer
U.S. Army Active Duty
Port Hueneme, CA
06.2017 - Current
- Designed and developed training materials for new employees in the organization.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Managed the technical setup for virtual classrooms, ensuring that all systems are functioning properly prior to class start time.
Standard Army Maintenance System Enhancer
U.S. Army Active Duty
Port Hueneme, CA
10.2014 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
Food Inspector
U.S. Army Active Duty
Port Hueneme, CA
02.2005 - Current
- Performed visual inspections of food items to ensure compliance with safety and quality standards.
- Conducted laboratory tests on food samples to detect potential contaminants or adulterants.
- Monitored production processes to verify that they are in accordance with regulatory requirements.
- Inspected and evaluated sanitation practices at processing plants and storage facilities.
- Reported all findings related to suspected violations of health, safety, and hygiene regulations.
- Documented non-compliance incidents for further investigation by appropriate authorities.
- Assisted in developing new policies and procedures for ensuring safe food handling practices.
- Audited records pertaining to the purchase, storage, preparation, serving, delivery, and disposal of food items.
- Educated staff on current regulations governing food safety and sanitation measures.
- Reviewed food preparation to check conditions and procedures to determine safety for consumption.
Education
Bachelor of Arts - Human Resources Management
Louisiana State University and A&M College
Baton Rouge, LA08-2025
Associate of Arts - Liberal Arts And General Studies
The University of Incarnate Word
San Antonio, TX08-2024
High School Diploma -
Laney High School
Augusta, GA05.1997
Skills
- Conducted surveys
- Evaluated findings
- Communicated
- Workplace adherence
- Equal opportunity laws
- Trained employees
- Motivated
- Encouraged team members
- Maintained files
- Implemented continuous improvements
- Instructed
- Prepared for classes
- Explained and demonstrated fitness
- Recordkeeping skills
- Microsoft Office
- Organizational skills
- Critical thinking
- Customer service
- Training & development
- First aid/CPR
- Office Administration
- Administrative Skills
- Front Office Support
- Technical Support
- File Management
- Auditing
References
References available upon request.
Timeline
Front Desk Associate
Navy Gateway Inns & Suites
12.2021 - Current
Recreation Aide Assistant
MWR Navel Base Ventura County
03.2021 - Current
Veterinary Clinic Supervisor
Port Hueneme Veterinary Treatment Facility
01.2021 - Current
Equal Opportunity Advisor
U.S. Army Active Duty
01.2018 - Current
Master Resilience Trainer
U.S. Army Active Duty
06.2017 - Current
Standard Army Maintenance System Enhancer
U.S. Army Active Duty
10.2014 - Current
Food Inspector
U.S. Army Active Duty
02.2005 - Current
Bachelor of Arts - Human Resources Management
Louisiana State University and A&M College
Associate of Arts - Liberal Arts And General Studies
The University of Incarnate Word
High School Diploma -
Laney High School
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