Carl Neville
Florence
Summary
Results-driven General Manager with extensive experience in water utility services. Skilled in regulatory compliance, strategic planning, and team leadership. Committed to enhancing service delivery through collaboration with local government and effective budget management.
Overview
17
17
years of professional experience
7
7
Certifications
Work History
General Manager
Heceta Water Peoples Utility District
Florence
12.2013 - Current
- Oversaw compliance with state and federal water quality regulations.
- Managed daily operations of water utility services for optimal efficiency.
- Coordinated budget planning and financial reporting for utility district.
- Supervised infrastructure maintenance to ensure peak performance.
- Developed strategic plans to enhance service delivery and customer satisfaction.
- Facilitated staff training on safety protocols and best practices.
- Collaborated with local government on water resource management initiatives.
- Resolved customer complaints promptly while maintaining high service standards.
Water Operator/Lead Plant Operator
Heceta Water Peoples Utility District
Florence
08.2008 - 12.2013
- Operated and monitored water treatment systems to maximize efficiency and safety.
- Conducted routine inspections and maintenance of tanks, pumps, and chemical feed systems.
- Monitored water quality, performing regular tests to ensure regulatory compliance.
- Responded to customer inquiries and resolved complaints regarding water services promptly.
- Recorded operational data daily, including flow rates and chlorine residuals for reporting.
- Collaborated with engineering teams on process improvements and equipment upgrades.
- Trained new operators on safety practices and standard operating procedures effectively.
- Ensured compliance with safety protocols while handling chemicals and maintaining equipment.
Skills
- Water quality management
- Budget planning
- Customer relationship management
- Infrastructure coordination
- Strategic planning
- Staff training
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Team collaboration
- Emergency response readiness
- System maintenance
- Regulatory compliance awareness
- Preventative maintenance planning
- Public health protection
- Continuous improvement mindset
- Record keeping and reporting
- Water treatment expertise
- Documentation skills
- Corrective action implementation
Certification
Oregon LTD Manufacturing Plant Journeyman Electrician License
References
References available upon request.
Timeline
General Manager
Heceta Water Peoples Utility District
12.2013 - Current
Water Operator/Lead Plant Operator
Heceta Water Peoples Utility District
08.2008 - 12.2013