Carl OBey
Asheville,North Carolina
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Shift Manager
Pizza Hut
02.2018 - 10.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Deli Associate
Ingles Supermarket
04.2016 - 07.2018
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Owner
O'Bey's Painting Plus
01.2002 - 08.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Hotel And Restaurant Management
Onondaga Community College
Syracuse, NYSkills
- Handling Customer Complaints
- Relationship Building
- Delegating Work
- Quality Assurance
Timeline
Shift Manager
Pizza Hut
02.2018 - 10.2021
Deli Associate
Ingles Supermarket
04.2016 - 07.2018
Owner
O'Bey's Painting Plus
01.2002 - 08.2016
Hotel And Restaurant Management
Onondaga Community College