Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Carl Oleta

Pacifica,CA

Summary

Dynamic and results-oriented professional with a diverse background spanning account management at Towne Park, logistics coordination, and customer service excellence in hospitality and retail sectors. Excelled in leading teams, enhancing operational efficiency, and elevating customer satisfaction. Skilled in Microsoft Office and adept at fostering client relationships, demonstrating a blend of strategic oversight and interpersonal communication.

Overview

19
19
years of professional experience

Work History

Bartender/Server

Paradies Lagardère
San Francisco, US
06.2022 - Current
  • Prepared and served alcoholic beverages
  • Executed barback duties
  • Completed opening and closing tasks
  • Assisted wait staff by running and delivering food as required
  • Delivered exemplary customer service

Account Manager

Towne Park
Redwood City, US
09.2015 - Current
  • The Account Manager has direct oversight of a Towne Park account and is accountable for the account's performance in meeting financial, guest/patient satisfaction, and client satisfaction objectives
  • I currently oversee the healthcare facility's valet parking and information desk account

Logistics Coordinator

49ers
Santa Clara, US
01.2014 - 01.2016
  • Lead Supervisor Responsibilities:
  • Lead a team to fulfill assigned tasks
  • Set up and break down events
  • Prepare the stadium for game days

Valet Driver and Room Attendant

Hotel Nikko
San Francisco, US
01.2011 - 01.2014
  • Commenced employment at the hotel as a valet driver
  • Transitioned to the role of a room attendant in the housekeeping department
  • Responsible for preparing and arranging rooms for guest accommodation

Warehouse Worker/Barista

HMSHost
San Francisco, US
07.2011 - 09.2013
  • After working as a barista for Starbucks, I transitioned to a role in the warehouse, where I served as a delivery/warehouse worker

Ramp Agent

Servisair - Delta Airlines
San Francisco, US
01.2008 - 01.2011
  • Led a team as a lead ramp agent, overseeing the loading and unloading of planes and ensuring their safe departure
  • Worked as a bag room and ramp agent for Delta Airlines
  • Operated brake ride planes to park them at the end of the night

Sales Associate

Macy's
Daly City, US
01.2006 - 01.2008
  • Responsible for handling transactions and providing top-notch service in the men's and watch department

Education

Essential Programming Certification - Computer Programming

DeVry University
03-2025

High school diploma -

Jefferson High School
Daly City, CA
06-2008

Skills

  • Account Management
  • Bartending
  • Barista
  • Valet Driver
  • Restaurant experience
  • Microsoft Office
  • Sales

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Bartender/Server

Paradies Lagardère
06.2022 - Current

Account Manager

Towne Park
09.2015 - Current

Logistics Coordinator

49ers
01.2014 - 01.2016

Warehouse Worker/Barista

HMSHost
07.2011 - 09.2013

Valet Driver and Room Attendant

Hotel Nikko
01.2011 - 01.2014

Ramp Agent

Servisair - Delta Airlines
01.2008 - 01.2011

Sales Associate

Macy's
01.2006 - 01.2008

Essential Programming Certification - Computer Programming

DeVry University

High school diploma -

Jefferson High School

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Carl Oleta