Carl Pough
Berkeley,IL
Summary
Proven Security Officer and dedicated team player, excelled at Wild Bills Sports Saloon by enhancing safety protocols and conducting comprehensive security assessments. Leveraged expertise in risk management and exceptional communication skills to foster a secure, customer-focused environment. Achieved significant improvements in safety measures and staff collaboration, ensuring a safe and enjoyable experience for all patrons. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
8
8
years of professional experience
Work History
Security
Wild Bills Sports Saloon
11.2023 - 07.2024
- Enhanced shelter safety by implementing and strictly enforcing security protocols.
- Enhanced data security measures, conducting regular reviews and updates of security protocols.
- Conducted security assessments for local businesses, providing recommendations for improvements in physical security measures.
- Maximized staff safety by conducting regular security equipment checks and promptly reporting any deficiencies for repair or replacement.
- Make sure people come out and have safe & fun time
Line Operator
Le Sueur Inc
02.2023 - 08.2023
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Followed best manufacturing practices for operation of production equipment.
- Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
Caregiver, Special Needs
Mrw Inc.
05.2020 - 12.2022
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Offered support to assist with supervising special needs individuals in home.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
- Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Service and Food Champion
Taco Bell
12.2017 - 12.2020
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Participated in regular staff training sessions to stay updated on menu offerings, promotions, and company policies.
- Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
- Streamlined drive-thru operations through clear communication with team members and efficient order assembly processes.
- Expedited food preparation during peak hours, minimizing wait times for customers without compromising quality.
- Assisted in training new employees on company procedures, product knowledge, and best practices for exceptional service delivery.
- Maximized customer satisfaction by proactively addressing potential issues, offering suitable solutions and ensuring timely resolution.
Food Service Worker
Burger King
11.2018 - 04.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Learned other teammates' work tasks to train as backup.
Sandwich Artist
SUBWAY®Restaurants
08.2016 - 11.2017
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Assisted customers in choosing menu items by providing food complementing information.
Education
Eastview High School
Apple Valley, MN06.2017
Skills
Company risk management
Timeline
Security
Wild Bills Sports Saloon
11.2023 - 07.2024
Line Operator
Le Sueur Inc
02.2023 - 08.2023
Caregiver, Special Needs
Mrw Inc.
05.2020 - 12.2022
Food Service Worker
Burger King
11.2018 - 04.2019
Service and Food Champion
Taco Bell
12.2017 - 12.2020
Sandwich Artist
SUBWAY®Restaurants
08.2016 - 11.2017
Eastview High School
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