Summary
Overview
Work History
Education
Skills
Timeline
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Carl Sanon

Baldwin,New York

Summary

I'm a physically fit driver who works great with vans and other light delivery vehicles. Supporting business objectives by reliably meeting delivery and pickup schedules is only a small fraction of what I bring to any team! I'm able to multitask and solve problems at a fast pace. Very punctual and known for reliability skills, route planning and excellent customer interactions. It is a must for me to provide prompt, friendly and professional service at all times. Highly effective and skilled at determining best routes with a very clean driving record. Please be sure that I am dedicated to delivering packages on time and in perfect condition. With my strong administrative, relationship-building and problem-solving abilities, I'm more than positive you'll be more than satisfied with having me on your team.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Michaels Arts And Crafts
01.2022 - 03.2023
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.

Instacart Shopper

02.2020 - Current
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Driver, Warehouse Orders

Amazon
09.2020 - 11.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Obtained signatures from customers upon delivery of goods.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Customer Service Associate

02.2018 - 03.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Solved problems with products and services by providing customers with technical support.

Video Editor

08.2022 - 06.2023
  • Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
  • Organized and worked with raw footage from multiple cameras and sources.
  • Contributed new ideas and looked for ways to improve content editing and processes.
  • Delivered edits on time for reviews and final delivery.
  • Saw concepts through to completion by working to develop final edits, color and other elements in post-production process.
  • Combined text, video and other composited elements onscreen to create logical, coherent layouts.

Cashier

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Education

Some College (No Degree) -

Nassau Community College
Garden City, NY

High School Diploma -

Baldwin Senior High School
Baldwin, NY
06.2016

Skills

  • Shot Direction
  • Music Integration
  • Customer Satisfaction
  • Stakeholder Management

Timeline

Video Editor

08.2022 - 06.2023

Cashier Team Lead

Michaels Arts And Crafts
01.2022 - 03.2023

Driver, Warehouse Orders

Amazon
09.2020 - 11.2021

Instacart Shopper

02.2020 - Current

Customer Service Associate

02.2018 - 03.2020

Cashier

Some College (No Degree) -

Nassau Community College

High School Diploma -

Baldwin Senior High School

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Carl Sanon