Carl Schneider
1203 Sandra Lane, Monticello,IL
Summary
Dynamic mechanic with over 15 years of hands-on experience in diagnosing and resolving mechanical and electrical issues, complemented by a strong background in power tool operation. Ownership of a Matco Tools franchise developed exceptional time management, self-discipline, and organizational skills while fostering a reputation for building meaningful relationships with colleagues and customers. Currently thriving as a medical receptionist, further enhancing effective communication abilities and operational efficiency. Eager to leverage technical expertise and a robust work ethic to make a tangible impact in a hands-on role.
Overview
10
10
years of professional experience
Work History
Auto Mechanic
J.D. Byrider
- Performed maintenance services, including gasket replacements, coolant flushes, tune-ups.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Receptionist
Gibson Area Hospital and Health Services
02.2025 - Current
- Greeted patients, ensuring a welcoming atmosphere and efficient check-in process.
- Managed appointment scheduling, optimizing physician time and patient flow.
- Verified patient insurance information, enhancing billing accuracy and reducing discrepancies.
- Coordinated communication between patients and healthcare providers, improving service delivery efficiency.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Completed clerical duties and tasks for clinic administration.
Service Writer
Rick Ridings Chrysler/Jeep/Dodge/RAM
07.2024 - 11.2024
- Greet customers. Deliver fast, friendly and knowledgeable service for routine questions and service complaints.
- Review work orders with technicians, ensure accuracy of labor times and parts costs. Discuss cost estimates with customers.
- Perform basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Process payments for completed services using cash register or point-of-sale systems.
- Resolve customer complaints regarding service quality or billing issues promptly and professionally.
- Track warranty claims related to customer repairs and submit necessary documentation to manufacturers.
- Prepare daily reports summarizing hours worked by each technician as well as total sales figures.
Sales Associate
Rick Ridings Ford
03.2023 - 07.2024
- Greeted and provided exceptional customer service, building relationships for repeat business.
- Discussed customer wants / needs for a vehicle, accompanied on test drives, and presented sales contracts / financing options.
- Collected payments and coordinated vehicle delivery with service department.
- Provided follow-up customer service after a car sale was completed.
Owner/Operator
Matco Tools
10.2015 - 10.2022
- Provided excellent customer service in tool sales to over 300 mechanics in Champaign / Danville area.
- Kept records for production, inventory, income and expenses.
- Developed and implemented many successful sales strategies to meet business revenue goals and promote increased client purchasing.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Hosted special events to boost customer morale and increase community engagement.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Education
Certificate - Collision Repair / High Performance Fabrication
Nashville Diesel Auto College
Nashville, TN05.2005
Timeline
Receptionist
Gibson Area Hospital and Health Services
02.2025 - Current
Service Writer
Rick Ridings Chrysler/Jeep/Dodge/RAM
07.2024 - 11.2024
Sales Associate
Rick Ridings Ford
03.2023 - 07.2024
Owner/Operator
Matco Tools
10.2015 - 10.2022
Auto Mechanic
J.D. Byrider
Certificate - Collision Repair / High Performance Fabrication
Nashville Diesel Auto College