Carl Serbin
Crest Hill,IL
Summary
Results-driven rental and safety manager with a strong background in fleet operations and team development. Skilled in implementing training programs and optimizing processes to improve operational efficiency and customer relations.
Overview
17
17
years of professional experience
Work History
Rental Manager, Safety Manager, Transport Manager
Komatsu Forklift of America
Alsip, IL
04.2016 - 08.2023
- Managed rental fleet operations, ensuring optimal equipment availability and utilization.
- Developed and implemented efficient scheduling processes to improve rental turnaround times.
- Collaborated with sales teams to align rental offerings with customer needs and market trends.
- Trained and mentored junior staff on equipment handling and customer service best practices.
- Increased rental revenue by implementing effective marketing strategies and enhancing property visibility.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Established a comprehensive training program for new hires, ensuring team members were well-versed in company policies, procedures, and best practices for property management success.
- Conducted regular safety audits to identify hazards and ensure adherence to regulatory standards.
- Developed and implemented safety training programs to enhance employee compliance and awareness.
- Kept properties in compliance with local, state, and federal regulations.
Technical Fleet Specialist
Associated Solution
Addison, IL.
06.2014 - 03.2016
- Managed fleet scheduling and routing to optimize vehicle utilization and reduce operational costs.
- Developed training programs for new staff on fleet operations and safety protocols.
- Analyzed fuel consumption data to identify trends and implement cost-saving measures.
- Coordinated with vendors for procurement of parts and services, enhancing supplier relationships.
- Mentored junior staff on compliance regulations and best practices in fleet management.
- Spearheaded initiatives to enhance safety standards across all fleet operations, reducing incident rates.
- Developed customized reports on various aspects of fleet management for presentation at executive meetings or distribution among team members as required.
- Fostered a culture of continuous improvement within the department by encouraging feedback from team members, offering training opportunities, and promoting open communication among all levels of staff.
Corporate Purchasing Manger
U S Markets
Elmhurst, IL
06.2012 - 05.2014
- Negotiated contracts with suppliers to optimize procurement costs and enhance product quality.
- Developed and implemented strategic sourcing strategies, aligning with organizational goals and market trends.
- Analyzed market conditions and supplier performance to identify opportunities for cost reduction and efficiency improvements.
- Collaborated cross-functionally with departments to ensure alignment on purchasing needs and inventory management.
- Traveled to our 5 locations to perform audits on there parts departments also do safety audits
- Performed Safety Training for people that were in need of them.
Shop Supervisor, Safety Trainer & Manager
United Rentals Inc.
Addison, IL
05.2006 - 03.2012
- Supervised daily operations, ensuring adherence to safety protocols and compliance standards.
- Trained and mentored team members on equipment handling and operational procedures.
- Implemented process improvements, enhancing workflow efficiency and reducing downtime.
- Coordinated equipment maintenance schedules, minimizing service interruptions for clients.
- Managed inventory control systems, optimizing stock levels and reducing excess inventory costs.
- Conducted performance evaluations, providing feedback to enhance staff development and productivity.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Developed training materials, fostering a culture of continuous learning within the team.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
- Trained other employees on how to operate scanners for inventory counts.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Education
High School Diploma -
Elgin High School
Elgin, IL05-1971
Skills
- Building inspections
- Emergency response planning
- Maintenance management
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Multitasking Abilities
- Self motivation
- Reliability
Timeline
Rental Manager, Safety Manager, Transport Manager
Komatsu Forklift of America
04.2016 - 08.2023
Technical Fleet Specialist
Associated Solution
06.2014 - 03.2016
Corporate Purchasing Manger
U S Markets
06.2012 - 05.2014
Shop Supervisor, Safety Trainer & Manager
United Rentals Inc.
05.2006 - 03.2012
High School Diploma -
Elgin High School