Carl Smith
Houston,TX
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
18
18
years of professional experience
Work History
Certifier/Overnight Replenishment Associate
PepsiCo
Houston, USA
01.2019 - Current
- Facilitated daily operations, promoting efficient teamwork and productivity.
- Employed critical thinking to resolve issues, assess options, and reach decisions.
- Excelled under pressure by delivering results within tight timelines.
- Showcased superior organizational abilities while juggling multiple project demands.
- Assisted in unloading deliveries and storing products in designated areas.
Sales Professional
Lids Inc.
Ann Arbor, USA
09.2013 - 09.2016
- Managed cashier tasks, guaranteeing precise and efficient transactions.
- Answered inquiries from students and visitors effectively.
- Led campus tours to showcase facilities and services.
- Regularly filled information racks, cases, bins, and tables with materials.
- Distributed materials across campus to designated areas as needed.
- Assembled materials for efficient sharing among departments.
- Enhanced sales by actively promoting products and ensuring exceptional customer service.
Customer Service - Cook/Cashier
Burger King
Detroit, USA
06.2008 - 01.2013
- Facilitated payment transactions while managing food and drink orders seamlessly.
- Consistently maintained high sanitation, health, and safety standards in the workplace.
- Confirmed compliance with quality and quantity requirements in food preparation.
- Operated cooking equipment including grills, deep fryers, and griddles effectively.
- Documented service activities and maintained accurate records.
- Managed inventory of parts and tools for efficient operations.
- Installed and maintained equipment at customer locations.
Administrative Assistant
Mary Grove College
Detroit, USA
06.2009 - 09.2009
- Conducted building maintenance and landscaping activities to uphold standards.
- Assisted in preparing instructional materials for classes and events.
- Collaborated with team members to improve administrative processes and workflows.
- Documented service activities and maintained accurate records.
- Managed inventory of parts and tools for efficient operations.
- Performed on-site installation, routine maintenance and minor repairs to systems.
Education
High School Diploma - Focus in business
Martin Luther King Jr. High School
DetroitSkills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Multitasking Abilities
- Excellent communication
- Attention to detail
- Critical thinking
- Computer skills
Timeline
Certifier/Overnight Replenishment Associate
PepsiCo
01.2019 - Current
Sales Professional
Lids Inc.
09.2013 - 09.2016
Administrative Assistant
Mary Grove College
06.2009 - 09.2009
Customer Service - Cook/Cashier
Burger King
06.2008 - 01.2013
High School Diploma - Focus in business
Martin Luther King Jr. High School