Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carl Stuck

Kodak

Summary

Dynamic Unit Manager with a proven track record at Waffle House, excelling in expense management and staff development. Successfully enhanced team performance through effective training strategies, leading to increased staff retention and customer satisfaction. Expert in policy implementation and conflict resolution, fostering a collaborative and high-quality service environment.

Overview

27
27
years of professional experience

Work History

Unit Manager

Waffle House
03.2022 - Current
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Conducted regular audits to ensure compliance with regulations and standards.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
  • Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
  • Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
  • Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.

Manager in Training

Waffle House
07.2021 - 03.2023
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.

3rd Shift Supervisor

Waffle House
04.2020 - 07.2021
  • Fostered an inclusive workplace environment through diversity initiatives aimed at enhancing collaboration among employees from various backgrounds.
  • Handled customer concerns or complaints professionally when escalated beyond the capabilities of direct reports.
  • Planned engaging team-building activities aimed at boosting camaraderie and morale among night shift staff members.
  • Monitored equipment maintenance schedules, addressing malfunctions promptly to minimize production delays.
  • Ensured quality control standards were consistently met by closely monitoring production output and making necessary adjustments as needed.

Superintendent

Mastercraft Builder
03.2015 - 03.2019
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.

Owner

Carl's Flooring Inc
01.1998 - 01.2015
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

High School

Armwood High School
Seffner, FL

Skills

  • Expense management
  • Behavioral management
  • Operations management
  • Staff training
  • Safety enforcement
  • Staff scheduling
  • Staff development
  • Policy implementation
  • Payroll

    • Sales management

Timeline

Unit Manager

Waffle House
03.2022 - Current

Manager in Training

Waffle House
07.2021 - 03.2023

3rd Shift Supervisor

Waffle House
04.2020 - 07.2021

Superintendent

Mastercraft Builder
03.2015 - 03.2019

Owner

Carl's Flooring Inc
01.1998 - 01.2015

High School

Armwood High School

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Carl Stuck