Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carl Weber

Lubbock,TX

Summary

Dynamic Owner/Operator with a proven track record at Weber's Custom Tile, excelling in operations management and customer relations. Enhanced project efficiency through strategic planning and effective communication, resulting in increased client satisfaction. Skilled in business planning and adept at fostering strong supplier relationships to drive growth and deliver exceptional service.

Overview

12
12
years of professional experience

Work History

Owner/Operator

Weber's Custom Tile
07.2014 - Current
  • Strengthen professional reputation by providing exceptional customer service and addressing client concerns promptly.
  • Streamline communication processes between contractors, clients, suppliers leading to improved project management and coordination.
  • Ensure client satisfaction post-installation through prompt follow-ups addressing any concerns or issues that may have arisen after completion.
  • Improve project timelines by effectively organizing job schedules, managing labor resources, and coordinating with suppliers.
  • Serve as a reliable resource for clients seeking advice on tile care, maintenance, and best practices to prolong the lifespan of their installations.
  • Enhance project efficiency by accurately estimating material requirements and costs for clients.
  • Work professionally with other tradespeople on successful, on-time project completion.
  • provide excellent customer services, promptly addressing concerns and questions.

Owner/Operator

Carl Weber's Chimney Sweep
01.2014 - Current
  • Manage day-to-day business operations.
  • Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increase customer satisfaction by providing high-quality services and timely communication.
  • Speak professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consult with customers to assess needs and propose optimal solutions.
  • Establish strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Develop and implement successful marketing strategies, resulting in increased brand awareness and customer base.
  • Develop business plan's, processes and procedures to provide superior [Product or Service] to customers.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Develop and nurture lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Education

GED -

Lubbock Education Center
Lubbock, TX

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Timeline

Owner/Operator

Weber's Custom Tile
07.2014 - Current

Owner/Operator

Carl Weber's Chimney Sweep
01.2014 - Current

GED -

Lubbock Education Center

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Carl Weber