Adept Sr. Auto Damage Appraiser/Claims Specialist with an expertise in auto repair estimation and exceptional customer service. Leveraged industry software proficiency and mechanical knowledge to enhance claim processing efficiency and customer satisfaction. Excelled in identifying a repairable vs total loss. When a total loss was identified, condition vehicle to get accurate salvage value. Able to detect possible fraud,and work with SIU Department for handling. Can significantly contribute to organizational goals.
Conducted inspections of vehicles to assess loss impact and projected repair costs.
Assessed extent of vehicle damages to classify as repairable or total loss.
Assessed vehicles to establish accurate cash values for total losses.