CARL WILSON

• Founded and lead TopFlyte Human Integrated (H.I.) – Intelligent Solutions, a transformation and advisory firm focused on advancing organizational intelligence through human-centered system design, ethical governance, and disciplined execution within AI-supported environments.

• Architect enterprise modernization initiatives encompassing workflow and documentation architecture, diagnostic analysis, compliance-aligned decision frameworks, workforce development, and organizational readiness for AI-assisted operations.

• Apply more than four decades of applied systems mastery across research, healthcare, academic, government, and logistics environments, translating complex institutional challenges into coherent, human-executable operating models.

• Serve as a strategic partner to leadership teams seeking to strengthen judgment, mission clarity, operational coherence, and institutional resilience while integrating automation and intelligent technologies responsibly.

• Founded and led TopFlyte Logistics, LLC, a federally authorized expedited transportation company (DOT# 3852659 / MC# 1414893), completing over 200,000 miles of high-value, time-sensitive freight across the United States.

• Directed end-to-end logistics operations including load coordination, route engineering, risk mitigation, vehicle readiness, cargo protection, regulatory compliance, documentation accuracy, and on-time delivery under demanding field conditions.

• Served mission-critical clients requiring secure and precise execution, including military installations, technology manufacturers, universities, automotive suppliers, medical vendors, and other compliance-sensitive organizations.

• Designed and implemented standardized workflows, documentation structures, and operating models that improved efficiency, strengthened service reliability, and supported consistent, audit-ready performance.

• Leveraged nationwide operational experience to develop systems-level insight into workflow optimization, decision architecture, and organizational readiness, informing the firm’s progression toward advisory and modernization-focused engagements.

• Completed a deliberate career transition following a four-year international assignment in Saudi Arabia, using the period for cultural reintegration, strategic reassessment, and consolidation of cross-sector professional experience.

• Focused on systems-level analysis of workforce evolution, organizational behavior, and the emerging impact of automation and intelligent technologies, informed by engagement with academic leadership at Pasadena City College and early exposure to computer science perspectives.

• Completed Construction Inspection training at Pasadena City College to expand technical and compliance-oriented skill sets, while evaluating entrepreneurial pathways within a rapidly shifting economic and technological landscape.

• Founded TopFlyte Logistics, LLC during this period, applying human judgment, workflow structuring, and early automated tools (digital load boards, route-design platforms, real-time freight systems) to build operational insight at the intersection of people, processes, and technology.

This transition phase crystallized a coherent methodology integrating human-centered judgment, systems design, and intelligent automation, forming the foundation for subsequent work in organizational intelligence, workflow modernization, and AI-readiness consulting.

• Served as an ESL Instructor and Curriculum Architect across the Kingdom of Saudi Arabia, supporting national education and workforce-development initiatives under Interlink Language Centers, the Technical and Vocational Training Corporation (TVTC), and English Gate Academy.

• Designed, refined, and implemented structured curriculum frameworks emphasizing clarity, measurable learning outcomes, instructional progression, and classroom governance across technical colleges, preparatory programs, and professional training environments.

• Delivered instruction across Riyadh, Jeddah, Al Baha, and Dammam, teaching diverse, multinational student populations while adapting pedagogy to institutional objectives, cultural context, and learner readiness.

• Selected for administrative and peer audits based on instructional quality, curriculum integrity, and classroom management; contributed to institutional improvement through mentoring, model lesson demonstrations, assessment calibration, and collaborative curriculum development.

• Served as a Technical and Operational Consultant across two mission-critical environments—municipally regulated solar manufacturing and federally governed healthcare IT—requiring disciplined process architecture, documentation integrity, and human-aligned technology adoption.

• ETR Management Consulting, functioned as a technical writer and documentation architect, extracting tacit engineering knowledge and translating regulatory, safety, and operational constraints into standardized procedures supporting compliant field execution.

• OzNet Systems, supported early electronic medical record (EMR) transitions during the federal Meaningful Use initiative, providing workflow diagnostics, onboarding support, and front-end system alignment to federal compliance and reimbursement benchmarks.

• Applied a consistent systems-architecture methodology across both engagements, converting technical and regulatory complexity into structured, human-executable workflows that enabled sustainable operational modernization.

• Founded and directed I.A.C. Financial Services, a regulated debt-acquisition and account-resolution enterprise operating within controlled-access financial environments requiring strict data governance, security controls, and adherence to federal and state compliance mandates.

• Managed consumer-credit portfolios acquired from nationally recognized institutions, overseeing reporting accuracy, ethical resolution practices, documentation integrity, and compliance-aligned operational execution.

• Designed and governed end-to-end resolution systems integrating portfolio diagnostics, ROI modeling, verification logic, negotiation frameworks, compliance checkpoints, and structured documentation architecture to guide acquisition strategy and financial forecasting.

• Developed human-centered negotiation methodologies grounded in behavioral psychology, incentive design, and calibrated communication, increasing voluntary engagement, stabilizing dispute dynamics, and improving repayment outcomes while maintaining regulatory alignment.

• Served as Community Outreach Coordinator for a grassroots community center supporting youth, families, and seniors in South Los Angeles, designing and leading programs informed by direct community-needs assessment.

• Directed tutoring, mentoring, life-skills, and wellness initiatives while coordinating volunteers, scheduling activities, and sustaining daily program operations across diverse participant groups.

• Established partnerships with local businesses, faith-based organizations, and service agencies to expand resource access and build an integrated support network for community members.

• Introduced structured intake processes, standardized documentation, outcome tracking, and reporting workflows, transforming informal activities into data-informed programs capable of demonstrating impact, accountability, and funder alignment.

• Functioned as a stabilizing liaison among residents, youth, staff, and leadership, translating lived community needs into actionable program designs and reinforcing trust, continuity, and operational coherence.

• Served as a Compliance Budget Analyst within the Metropolitan Water District of Southern California, one of the nation’s largest public water authorities, operating inside a multi-layered governance structure spanning engineering, finance, procurement, and executive administration.

• Supported fiscal-governance and compliance functions by reviewing departmental budgets, evaluating contractor invoices and performance schedules, and verifying alignment with RFP parameters, procurement policies, audit standards, and regulatory mandates.

• Conducted variance analysis comparing projected versus actual expenditures, monitored scope adjustments, and identified operational or regulatory drivers of delays and cost deviations, routing recurring discrepancies through formal compliance review.

• Collaborated with engineers, project managers, procurement officers, and leadership to reconcile financial controls with field operations, strengthening data-driven decision-making, accountability, and system integrity across a mission-critical public infrastructure environment.

• Coordinated federally compliant dental research operations supporting UCLA clinical studies, operating within IRB-governed protocols and regulated academic research environments.

• Designed, built, and maintained a structured research database to capture, validate, and organize clinical and study data, enabling analytical evaluation, reporting accuracy, and audit readiness.

• Managed research workflows across faculty investigators, clinicians, and administrative units, exercising judgment to align data integrity, documentation controls, and study timelines with institutional, ethical, and regulatory requirements.

• Served as a functional bridge between research design, data systems, and human execution, ensuring reliable information flow, compliance adherence, and continuity of research operations.

• Directed program and project operations for a multi-disciplinary UCLA research initiative supporting a distributed team of 32 researchers, including international collaborators, across regulated academic environments.

• Managed budgets, vendor contracts, procurement workflows, and resource allocation while maintaining audit-ready financial records, compliance documentation, and operational controls.

• Oversaw local area network (LAN) coordination and research computing support, enabling secure data access, system continuity, and reliable collaboration between research staff and IT stakeholders.

• Served as the central coordination and communication hub among faculty, researchers, vendors, and administration, aligning technical infrastructure, human workflows, and institutional objectives to ensure project continuity and team effectiveness.

• Provided operational, fiscal, and documentation governance for a $3.2M NIH- and VA-funded lipid-metabolism research consortium spanning 30+ investigators.