Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Managed household errands and other essential duties.
Maintained updated knowledge through continuing education and advanced training.
Educated clients on topics such as stress management techniques, problem solving strategies, communication skills training.
Managed budget allocations for soft skills training programs.
Encouraged clients to work towards independence through self-care skills training.
Facilitated psycho-educational groups on topics such as anger management, stress reduction, life skills development, relapse prevention, independent living skills training.
Created strategies to help clients reach their goals through self-advocacy skills training.
Facilitated psychoeducational groups such as stress management, anger management, relapse prevention, and social skills training.
Created lesson plans that addressed topics related to life skills training such as financial literacy or conflict resolution techniques.
Assisted clients in obtaining employment through job searches, resume writing, interviewing skills training, and career counseling.
Implemented evidence-based interventions such as Applied Behavioral Analysis and Social Skills Training.
Facilitated life skills training sessions, including financial literacy and job readiness.
Utilized a variety of evidence-based practices such as Applied Behavior Analysis, Positive Behavioral Interventions and Supports and Social Skills Training.
Assisted clients in developing healthy relationships through communication skills training and conflict resolution strategies.
Provided support services such as job coaching or independent living skills training to clients transitioning into adulthood.
Implemented therapeutic interventions such as exercise programs, gait training, functional mobility drills and activities of daily living skills training.
Implemented evidence-based interventions such as Applied Behavior Analysis, Discrete Trial Training, Natural Environment Teaching, Verbal Behavior, Social Skills Training, Self-Management Strategies, and Positive Behavior Support Plans.
Provided job-seeking skills training to clients in areas such as resume writing and interviewing techniques.
Designed and delivered tailored behavior skills training sessions to clients to promote independence.
Supported clients to perform household activities, money management and skills training.
Encouraged independence through independent living skills training.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Maintained confidential client records and case notes in compliance with ethical standards and legal requirements.
Maintained accurate and up-to-date records of client progress and treatment plans.
Documented meetings, interventions and contacts with clients to optimize care.
Collaborated with healthcare providers, social workers, and educational professionals to coordinate client care.
Helped clients find solutions by teaching appropriate intervention techniques.
Assistant Manager /Fry Cook
Chicken Express
Snyder
08.2012 - 09.2013
Developed a system for tracking inventory and ordering supplies as needed.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Resolved conflicts between team members in an effective manner.
Ensured compliance with safety regulations and company policies.
Maintained accurate records of sales transactions using point-of-sale systems.
Conducted regular performance reviews for employees to identify areas of improvement.
Delegated work to staff, setting priorities and goals.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Supervised daily operations including scheduling shifts, assigning duties.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Communicated regularly with customers to gain insights into their needs.
Resolved customer inquiries and complaints requiring management-level escalation.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Operated a variety of machinery and tools safely and efficiently.
Prepared multiple orders at once for speedy service.
Performed daily maintenance checks on fryers including oil level monitoring.
Prepared menu items such as french fries, onion rings, fish, chicken and other deep fried foods.