Manufacturer's Sales Representative
The Kirschner Group
, CA
2012 - 2024
- Established relationships with potential customers through cold calling and research of target markets.
- Provided product demonstrations and presentations to potential customers.
- Analyzed customer feedback on existing products to inform future product development plans.
- Managed customer accounts by providing technical support, responding promptly to inquiries, resolving problems efficiently, and maintaining accurate records of all interactions.
- Solicited orders from current or prospective customers via telephone or email.
- Provided training sessions for customers on how to use new products or services.
- Attended regular meetings with management teams to discuss progress towards goals.
- Performed administrative tasks associated with sales activities including creating reports, updating contact information databases, preparing invoices and orders.
- Investigated customer complaints regarding defective products or incorrect orders received.
