Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Carl Wolverton

Learning Operations Manager
Jonesville,SC

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Results-driven and resilient in developing teams while improving processes and increasing productivity. Proactive and hardworking individual focused on continuous operational improvement. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Learning Operations Manager

Dollar General
09.2023 - Current
  • Managed new employee orientation and on-boarding training process
  • Reviewed all training materials for accuracy and company policy compliance.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Managed exempt employee coaching, training, and performance improvement actions.

Operations Manager

Dollar General
11.2019 - 09.2023
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced process bottlenecks by training and coaching leaders on practices, procedures, and performance strategies.
  • Managed supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Supervisor

Dollar General
04.2015 - 11.2019
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to all direct employees.
  • Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Shipping Loader

Dollar General
01.2013 - 04.2015
  • Assisted in training new employees on shipping procedures.
  • Effectively communicated with supervisors regarding any concerns or potential obstacles affecting loading operations.
  • Collaborated with team members to achieve daily loading goals and maintain high-quality standards.
  • Loaded shipments according to sorting guidelines, maximizing space utilization.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.

Machine Operator

Timken
01.2011 - 11.2013
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.

Education

No Degree - Business Administration

Newberry College
Newberry, SC
05.2001 -

High School Diploma -

Belton Honea Path High School
Honea Path, SC
05.2001 -

Skills

Unsurpassed work ethic

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Timeline

Learning Operations Manager

Dollar General
09.2023 - Current

Operations Manager

Dollar General
11.2019 - 09.2023

Supervisor

Dollar General
04.2015 - 11.2019

Shipping Loader

Dollar General
01.2013 - 04.2015

Machine Operator

Timken
01.2011 - 11.2013

No Degree - Business Administration

Newberry College
05.2001 -

High School Diploma -

Belton Honea Path High School
05.2001 -

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Carl WolvertonLearning Operations Manager