Naser Abdou
Dayton,OH
Summary
Dynamic and results-driven professional with extensive experience as a Forklift Operator at Fuyao Glass America. Proven expertise in optimizing efficiency and enhancing team collaboration. Skilled in materials handling and problem-solving, successfully reduced loading times and improved warehouse operations. Committed to safety and operational excellence in fast-paced environments.
Professional operator with strong experience in material handling and warehouse operations. Skilled in safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills.
Overview
20
20
years of professional experience
Work History
Forklift Operator/Material Handler
Fuyao Glass America
10.2016 - 12.2025
- Operated forklifts safely to transport materials across production floor.
- Conducted routine inspections on equipment to ensure operational efficiency and safety compliance.
- Collaborated with team members to optimize workflow and reduce downtime in material handling processes.
- Trained new operators on proper forklift operation and safety protocols, enhancing team productivity.
- Monitored equipment performance and reported issues promptly to maintenance teams for timely resolution.
- Enhanced loading procedures by streamlining processes, resulting in more efficient shipping operations.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Manager
Main Food Mart
04.2015 - 08.2016
- Trained and mentored staff to enhance team performance and service delivery.
- Coordinated promotional events to increase foot traffic and enhance brand visibility.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Store Owner
Community Food Mart
02.2006 - 04.2015
- Managed daily store operations, ensuring high standards of customer service and product quality.
- Analyzed sales trends to adjust merchandising strategies for improved profitability.
- Established vendor relationships to negotiate favorable terms and enhance product offerings.
- Led community outreach initiatives to strengthen brand presence and foster customer loyalty.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Increased sales by [Number]% with special displays and promotions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted routine maintenance checks on store equipment to ensure operational efficiency and prevent costly repairs or replacements later on.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
- Managed day-to-day business operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Giza Trade School
Giza, Egypt06-1983
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Team player
- Material handling
- Teamwork and collaboration
- Punctual and reliable
- Materials handling
- Problem-solving
- Lift equipment operation
- Shipment processing
- Dock operations
- Hand-eye coordination
- Equipment operations
- Materials transport
- [Equipment] operation
- Warehouse management systems
- Customer Service-oriented
- Optimizing efficiency
Accomplishments
I
Timeline
Forklift Operator/Material Handler
Fuyao Glass America
10.2016 - 12.2025
Manager
Main Food Mart
04.2015 - 08.2016
Store Owner
Community Food Mart
02.2006 - 04.2015
High School Diploma -
Giza Trade School