Carla Ajami
Dearborn
Summary
Hey! My name is Carla Ajami, I am 20 years old and am currently in college studying criminal justice. I specialize in working with a team and enjoy helping others. I am currently working two jobs as I attempt to transition. I am certified Behavioral technician where I work one on one with individuals on the spectrum. I have a passion for understanding and communicating with all sorts of people regardless of age and disabilities. I pick up shifts at JJs Custard company where I get to assist people while engaging in small conversation in order to maintain a friendly environment. I love talking to people and building a relationship with returning customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
Illuminate ABA
12.2023 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
Ice Cream Server
JJ Custard Company
05.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Restaurant Team Member
LA Fork
10.2021 - 03.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
Education
No Degree - Criminal Justice
Henry Ford College
04.2027
High School Diploma -
Edsel Ford High School
Dearborn, MI06.2022
Skills
- Data Collection
- Documentation skills
- Autism Spectrum Disorder Knowledge
- Prompting and Fading Strategies
- Customer Engagement
- Professional Appearance
- Relationship Building
- Cash Handling
- Greeting customers
- Work Area Cleanliness
Certification
- Licensed Behavioral Technician
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Behavior Technician
Illuminate ABA
12.2023 - Current
Ice Cream Server
JJ Custard Company
05.2022 - Current
Restaurant Team Member
LA Fork
10.2021 - 03.2023
No Degree - Criminal Justice
Henry Ford College
High School Diploma -
Edsel Ford High School
- Licensed Behavioral Technician
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