Customer-oriented sales professional with expertise in building relationships and driving sales. Proven success in exceeding sales goals, resolving issues, and delivering excellent service. Skilled in sales, social media, networking, problem solving, revenue generation, and Microsoft Office. Possess a positive attitude, strong work ethic, and ability to work effectively in teams. Additional strengths include multitasking, marketing, and strong interpersonal skills.
Hi, I’m
Carla Allen
Gulfport,FL
Summary
Overview
7
years of professional experience
Work History
Real Grader
Business Relationship Manager
02.2023 - Current
Job overview
- Communicated effectively with clients, understanding needs and cross-selling products.
- Built and maintained relationships with clients, showcasing expertise and interpersonal skills.
- Responded to inquiries and resolved complaints promptly, establishing trust and satisfaction.
- Developed lucrative relationships through effective communication and interpersonal skills.
VHT Studios - Matterport
Area Sales Manager
06.2021 - 02.2023
Job overview
- Achieved sales quotas through strategic execution, demonstrating goal-oriented and results-driven approaches.
- Resolved customer complaints promptly, promoting loyalty and enhancing customer experience.
- Established and maintained strong relationships with key accounts and decision-makers.
- Demonstrated outstanding customer service interactions, emphasizing client satisfaction.
HOME WARRANTY OF AMERICA Inc.
Account Executive
06.2018 - 06.2021
Job overview
- • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- • Maximized revenue by servicing accounts and proposing new products and services to established customers.
- • Conducted informational trainings and briefings to clients on new features and updated products.
- • Built and strengthened relationships with new and existing accounts to drive revenue growth.
- • Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
- • Identified customer needs and achieved service levels that met and exceeded expectations.
- • Qualified leads, built relationships and executed sales strategies to drive new business.
Majesty Title Services, LLC
Relationship Manager
10.2016 - 06.2019
Job overview
- Developed and deepened relationships with key clients, showcasing strong interpersonal skills.
- Utilized CRM tools to manage leads, demonstrating organizational and technical proficiency.
- Planned and executed client relationship events, highlighting networking and promotional abilities.
- Resolved customer issues promptly, showcasing problem-solving skills crucial in hospitality.
- Delivered high-level service to clients, emphasizing the importance of customer satisfaction.
Education
Tucker School of Real Estate Indianapolis, IN
from Real Estate
03.2009
University Overview
Bloomington High School NorthBloomington, IN
High School Diploma
05.1993
University Overview
My professional journey has been defined by hands-on experiences and continuous learning in real-world settings. This practical approach has equipped me with valuable skills, a strong work ethic, and a deep understanding of the intricacies of the real estate industry.
My commitment to ongoing education, coupled with a results-driven mindset, has allowed me to excel in various roles throughout my career. I believe that my combination of formal education and extensive real-life experience uniquely positions me to contribute effectively and excel in a dynamic and challenging environment.
Skills
- Customer Relationship Building
- Sales and Revenue Generation
- Exceptional Customer Service
- Networking and Social Media
- Problem Solving
- Multitasking
- Positive Attitude
- Team Collaboration
- Marketing and Promotions
- Microsoft Office Proficiency
- Effective Communication
- Stakeholder Management
- Decision Making
- Time Management
- Customer Interaction
- Property Evaluation
- Business Development
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"The best way to predict the future is to create it."
Timeline
Business Relationship Manager
Real Grader
02.2023 - Current
Area Sales Manager
VHT Studios - Matterport
06.2021 - 02.2023
Account Executive
HOME WARRANTY OF AMERICA Inc.
06.2018 - 06.2021
Relationship Manager
Majesty Title Services, LLC
10.2016 - 06.2019
Tucker School of Real Estate
from Real Estate
Bloomington High School North
High School Diploma
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