Summary
Overview
Work History
Education
Skills
Timeline
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Carla Alwin

New Richmond,WI

Summary

Adaptable professional with a diverse background in customer service and resident assistance. Known for strong communication and problem-solving abilities, contributing to improved customer interactions and resident care outcomes.

Overview

8
8
years of professional experience

Work History

Resident Assistant

Presbyterian Homes
New Richmond, Wisconsin
05.2026 - 07.2026
  • Assisted residents with daily living activities and personal care tasks.
  • Maintained a safe and clean living environment for all residents.
  • Documented resident observations and reported any changes in health status.

Inside Sales Rep

Renewal by Andersen Window Replacement
Oak Park Heights, MN
03.2018 - 12.2025
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Scheduled consultations for customers with design specialists and sales representatives.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Maintained a comprehensive database of customer interactions and feedback for continuous improvement.

Education

Bachelor of Science - Business Communications

University of Wisconsin
River Falls
06-1995

Skills

  • Resident assistance
  • Basic nursing care
  • Mobility assistance
  • Care documentation
  • Customer Service
  • Problem Solving
  • Communication skills
  • Microsoft Office
  • Sales Management

Timeline

Resident Assistant

Presbyterian Homes
05.2026 - 07.2026

Inside Sales Rep

Renewal by Andersen Window Replacement
03.2018 - 12.2025

Bachelor of Science - Business Communications

University of Wisconsin
Carla Alwin