Adaptable professional with a diverse background in customer service and resident assistance. Known for strong communication and problem-solving abilities, contributing to improved customer interactions and resident care outcomes.
Overview
8
8
years of professional experience
Work History
Resident Assistant
Presbyterian Homes
New Richmond, Wisconsin
05.2026 - 07.2026
Assisted residents with daily living activities and personal care tasks.
Maintained a safe and clean living environment for all residents.
Documented resident observations and reported any changes in health status.
Inside Sales Rep
Renewal by Andersen Window Replacement
Oak Park Heights, MN
03.2018 - 12.2025
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Scheduled consultations for customers with design specialists and sales representatives.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Maintained a comprehensive database of customer interactions and feedback for continuous improvement.