Carla Amic

Results-driven Customer Service Specialist with a proven track record of successfully managing high-profile business accounts, turnarounds, and order management in the telecommunications and manufacturing industries. Skilled in project management methodologies from justification through implementation and evaluation. Demonstrates excellent leadership, problem-solving, and relationship-building abilities. Known for being a quick study and a problem solver who excels in planning, organizing, and effective communication. Key strengths include computer skills (Microsoft Office), order fulfillment and processing, written and verbal communication, account management, and customer service. Enthusiastic Senior Customer Service Representative with [Number] years of experience in customer service and order management. Brings value to businesses by providing outstanding customer service, engaging customers, and building strong relationships with buyers. Strong command of the company's customer service policies and well-trained in product knowledge to offer quick and accurate assistance to customers. Consistently meets or exceeds business quality and productivity standards. Enthusiastic Senior Customer Service Representative with more than 27 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships with buyers. Exhibits strong command of company's customer service policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards.

• Dean's List
• Member of Phi Theta Kappa National Honor Society
• Elected to Who's Who of American Junior Colleges
• Received the National Collegiate Communications Arts Award

• Debbie Labadie, Teammate at Parker Hannifin, 513-404-7583
• Jamie Adams, Neighbor, 859-550-1131