- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteer Travel
Carla ANDRADE
Boston,MA
Summary
Dynamic and detail-oriented professional with a strong work ethic and proven customer service skills honed at Brigham Women's Hospital. Adept at multitasking and collaborating with teams to enhance productivity. Fluent in multiple languages, I consistently deliver high-quality results while maintaining a positive attitude in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food Service Worker
Brigham Women's Hospital
02.2025 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Participated in regular trainings to stay current on industry best practices and trends.
- Processed customer payments and balanced cash drawers.
- Work at BTM, Coffee Connection...
Cashier
Walmart
09.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced shopping experience, provided product information and location assistance.
- Performed cash, card, and check transactions to complete customer purchases.
Computer Data Entry and Presser
Zoots Delivery Hub
06.2021 - 11.2021
- Operated machining equipment safely with team of operators.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Folded, hanged and bagged completed clothing.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Report the amount of work that was done.
- Contributed to inventory management by accurately tracking pressed garments for timely delivery or pick- up services.
- Assisted in training new employees on pressing techniques, ensuring consistent quality across all team members.
Production Line Worker
Precise Packaging
10.2020 - 06.2021
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
- Maintained cleanliness and order in work area, promoting professional environment.
Clothing Packing
Quiet Logistics
02.2019 - 06.2020
- Provided outstanding customer service by carefully following clients'' packing instructions and addressing any concerns promptly.
- Maintained a clean and organized workspace, ensuring efficient packing procedures and minimal product damage.
- Supported warehouse operations by assisting with loading/unloading shipments as needed, ensuring timely delivery of products to customers.
- Enhanced productivity by efficiently sorting and packing clothing items according to order specifications.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Placed items into bags, boxes or other containers.
Administrative Assistant
The Special Projects Management (UGPE)
01.2014 - 12.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organization and document management of all UGPE implementation projects.
- Control and monitoring of entry, internal circulation and dispatch of correspondence and documents of a technical nature.
- Assistance in managing land movements to six islands in Cape Verde.
- Support in the control and management of the store and vehicles.
- Organization of physical and electronic archive services.
- Assistance to the Financial Control and Management Department (DCFG) in the preparation of Disbursement processes in accordance with the Disbursement procedures of Financial Partners, World Bank (WB), African Development Bank (ADB), CEDEAO Investment Bank(BIDC) and the Japanese Agency for International Cooperation(JICA).
- Assistance to DCFG in HR management, preparation of Monthly social security processes.
- Support in the reception and monitoring of periodic esternal mission.
- Assistance in preparing external audits.
Education
Civic Leadership
YALI, Regional Leadership Center East Africa
CESAG - Dakar - Senegal11-2017
Bachelor of Science - Human Resources Management
Higher International Management Institute(HIM)
Béjaïa - Argelia06-2012
Bachelor of Science - Sociology of Organization And Work
University Abderrahmane Mira Béjaïa
Béjaïa - Argelia06-2012
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Attention to detail
- Positive attitude and energy
- Team oriented
- French, Portuguese, Cape Verdean Creole Fluency
- English and Spanish intermediary
Certification
Sales Techniques and Customer.
English course certificate for sale and customer service.
Certificate of training in the field of conservation and environmental protection.
Healthcare Training Institute Workplace English.
Interests
Timeline
Food Service Worker
Brigham Women's Hospital
02.2025 - Current
Cashier
Walmart
09.2024 - 02.2025
Computer Data Entry and Presser
Zoots Delivery Hub
06.2021 - 11.2021
Production Line Worker
Precise Packaging
10.2020 - 06.2021
Clothing Packing
Quiet Logistics
02.2019 - 06.2020
Administrative Assistant
The Special Projects Management (UGPE)
01.2014 - 12.2016
Civic Leadership
YALI, Regional Leadership Center East Africa
Bachelor of Science - Human Resources Management
Higher International Management Institute(HIM)
Bachelor of Science - Sociology of Organization And Work
University Abderrahmane Mira Béjaïa
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