Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carla Atlas

Cleveland,OH

Summary

Dynamic leader with a proven track record in small business operations and team management at White Gloves Cleaning Services. Expert in customer relations and business planning, successfully negotiating contracts to reduce costs. Adept at fostering collaboration and enhancing team productivity through effective communication and mentorship, driving organizational success.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Owner of White Gloves Cleaning Services

Owner Carla Atlas
08.2021 - Current
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Street Maintenance Union Leader

City Of Cleveland
10.1998 - Current
  • Identified team members weak points and implemented corrective actions to resolve concerns.
  • Trained employees on truck driving skills, distribution of salt on streets during the winter months and proper cleaning of city streets using sweeper trucks and other assigned duties.
  • Oversaw day-to-day activities of pretrips, examination of trucks before and after use, shift report to administration. and completion of work on an ongoing basis. establishing , fostering inspiring atmosphere to optimize employee experiences.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Led team by answering complex customer questions and mentoring personnel one-on-one.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

GED -

Shaw High School
East Cleveland Ohio
10-2001

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business planning
  • Staff management
  • Team oversight
  • Business launch

Certification

  • Supervision Training with CIty of Cleveland
  • Certificate in Career Driving and Learning Center
  • Class A CDL Driver

Timeline

Owner of White Gloves Cleaning Services

Owner Carla Atlas
08.2021 - Current

Street Maintenance Union Leader

City Of Cleveland
10.1998 - Current

GED -

Shaw High School

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Carla Atlas