Summary
Overview
Work History
Education
Skills
Timeline
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Carla Ball

Elyria,OH

Summary

Highly organized and dependable candidate skilled in managing multiple priorities with a positive attitude. Proven track record of meeting team goals and exceeding expectations. Demonstrates a strong willingness to take on additional responsibilities to drive success and contribute to the team\'s overall success.

Overview

24
24
years of professional experience

Work History

Authorzations

Louisville Orthopaedic Clinic
08.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Works well in a team setting, providing support and guidance.
  • Demonstrates respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Receptionist

Abbeywood Senior Living Community
08.2020 - Current
  • Assisting residents & family members
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Cashier

Walmart
05.2019 - 02.2020
  • Cashier, Customer Service, Cash Handling
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Demonstrated compliance with all company policies and regulations regarding cash handling and security measures.
  • Contributed to a positive store environment by consistently displaying a professional and courteous demeanor towards customers and colleagues.
  • Assisted customers with inquiries, resolving issues promptly and ensuring positive experiences.

Medical Biller

Premier Physicians
11.2011 - 10.2018
  • Medical Billing, Insurance follow up, ICD-10 coding, CPT coding, Processing Patient Payments, Customer Service, Internal Medicine, Family Practice, General Surgery
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Collected payments and applied to patient accounts.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
  • Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.

Server/Certified Trainer

Famous Dave’s
09.2007 - 02.2011
  • Customer Service, Cash Handling

Accounting Clerk

United Property Management
01.2001 - 01.2005
  • Accounts Payable/Receivable, Payroll, Customer Service, Billing, Government Housing Certifications

Education

Certificate - Computerized Business Technology

Lorain County Joint Vocational School
Oberlin, OH

Diploma - Medical Billing and Coding

Remington College
North Olmsted, OH
06.2010

Skills

  • Proficient in electronic health records management
  • Positive interpersonal skills
  • Customer engagement
  • Cross-functional collaboration skills
  • Computer skills
  • Problem resolution
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Excellent communication

Timeline

Authorzations

Louisville Orthopaedic Clinic
08.2022 - Current

Receptionist

Abbeywood Senior Living Community
08.2020 - Current

Cashier

Walmart
05.2019 - 02.2020

Medical Biller

Premier Physicians
11.2011 - 10.2018

Server/Certified Trainer

Famous Dave’s
09.2007 - 02.2011

Accounting Clerk

United Property Management
01.2001 - 01.2005

Certificate - Computerized Business Technology

Lorain County Joint Vocational School

Diploma - Medical Billing and Coding

Remington College

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Carla Ball