Carla Benisch
Wichita,KS
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in Home Health Care, Hospice, and Care Coordination. Proficient in the Home Health OASIS documentation and review. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
Work History
Registered Nurse Case Manager Workers Compensation
Gini L. Toyne And Associates
07.2022 - 01.2024
- Work as part of a claim team, contact medical provider and injured parties on claim involving medical treatment to coordinate appropriate medical care.
- Responsible for ongoing evaluation of treatment and return to work plan.
- Work with medical providers and suggest cost effective treatment options when appropriate.
- Obtain medical records from providers telephonically, follow up in writing if needed.
- Work with employer, injured party, provider, adjuster, and attorney to expedite return to work.
- Document all contacts and outcomes related to case activity in system and submit billing reports on all activities.
- Managed approximately 28 claims.
Registered Nurse Case Manager
Encompass Health Home Health
01.2019 - 12.2021
- Provide direct patient care and case management services to assigned patients.
- Conduct comprehensive assessments of patient's medical conditions and needs.
- Develop and implement individualized care plans.
- Monitor and evaluate patient's progress towards achieving health goals.
- Coordinate and facilitate communication between patients, families, providers, and community resources.
- Utilize EMR for documentation to maintain accurate patient information.
Registered Nurse Travel Director of Nursing
Trustaff Travel Nursing
01.2015 - 12.2018
- Oversee entire operations of the nursing department, including addressing issues related to staffing, discipline, compliance, and finance.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Manage, supervise,coach, and train assigned staff providing quality leadership skills.
- Handle administrative duties pertaining to patient care and satisfaction.
- Participation in weekly meetings with provider and staff.
- Proficient in Medicare and Medicaid regulations.
- Excellence nursing skills, documentation, and critical thinking skills.
Registered Nurse Administrator
Focus Home Health Care
02.2013 - 09.2015
- Assume overall responsibility for administrative functions to assure Home Health iCare agency is providing the highest quality of care for patients and families.
- Participated in management team meetings to discuss patient status, census changes, and patient complaints or concerns.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Led multidisciplinary meetings focused on optimizing patient-centered care planning; facilitated collaboration among various healthcare professionals.
- Managed staffing schedules efficiently, ensuring adequate nurse coverage across all shifts while minimizing overtime expenses.
- Served as a mentor and preceptor for newly hired nurses, contributing to their successful integration into the healthcare team.
Education
Bachelor of Science - Nursing
College of Coastal Georgia
Brunswick, GA05.1999
Skills
Strong professional level of knowledge and comprehensive clinical assessment skills in the areas of population and chronic disease management
Detail oriented with strong organizational and analytical skills as well as the ability to prioritize and coordinate multiple tasks
Ability to exercise professional judgement and assume responsibility for decisions which have an impact on people, costs, and quality of service
Strong knowledge of case management, specialty area, medical terminology and conditions, insurance industry, as well as company policies and procedures
Excellent verbal, written, presentation, and computer software skills
Timeline
Registered Nurse Case Manager Workers Compensation
Gini L. Toyne And Associates
07.2022 - 01.2024
Registered Nurse Case Manager
Encompass Health Home Health
01.2019 - 12.2021
Registered Nurse Travel Director of Nursing
Trustaff Travel Nursing
01.2015 - 12.2018
Registered Nurse Administrator
Focus Home Health Care
02.2013 - 09.2015
Bachelor of Science - Nursing
College of Coastal Georgia
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