Carla Blocker
Florissant,MO
Summary
Organized and efficient professional with several-year history in office administration and services for industry organizations. Offering proven to identify opportunities for improvements and implement corrective plans.
Overview
22
22
years of professional experience
Work History
Business Office Manager
MGM MANAGEMENT
ST. LOUIS , MO
01.2021 - Current
- Collection of private and income monies owed to the facility
- Assisting with the insurance authorization process
- Managing and Distributing resident funds
- Inputting of census information into billing and clinical software
- Meeting with residents/families to discuss to discuss financial obligations
- Assisting with gathering of documentation for Medicaid applicants.
- Monitoring admission agreements for completion
- Other duties as required
Business Office Manager
The Estates of Hidden Lake
St. Louis, MO
05.2020 - 01.2021
- Financial planning, cash flow, financial reporting
- Tracking supplies, and inventory levels
- Initiating and maintain positive working relationship with third party payors and insurance companies
- Oversight of RFMS, depositing, withdrawing and balancing RFMS
- Daily census, balancing.
- Overseeing the functions of routing accounts payable invoices for approval
- Assist with payroll
- Supervise Receptionist/Clerical staff
BUSINESS OFFICE MANAGER
LEWIS AND CLARK GARDENS
St. Charles, MO
03.2018 - 05.2020
- Plan, administer and control budgets for contracts, equipment and supplies
- Responsible for accounts receivable, coordinating bank deposits and posting cash receipts
- Collections for all private pay accounts
- Responsible for resident refunds, resident trust account, petty cash
- Managed administrative staff.
- Superuser of payroll, run reports for overtime, vacation, etc
- Analyze and submit for supervisory review once reports are approved by department heads
- Ensure payroll accuracy before submitting
HR GENERALIST
COOPERATIVE HOME CARE
St. Louis, MO
03.2015 - 03.2018
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives, annual trainings
- Identify staff vacancies and recruit, interview and select applicants
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities for the organization.
- Report new hires, status changes, wage changes and changes that were needed for benefits
FRONT OFFICE COORDINATOR
THE BRIDGE OF FLORISSANT
05.2014 - 02.2015
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, kept records of collections and/disbursements
- Create, maintain and enter information into database.
Administrative Assistant
COLE TECHNOLOGY
05.2013 - 11.2013
- Prepare and review operational reports and schedule to ensure accuracy and efficiency
- Direct or coordinate the supportive services department of a business, agency, or organization
- Plans, administer and control budgets for contracts, equipment and supplies.
Business Office Manager
LUTHERAN SENIOR SERVICES @ HIDDEN LAKE
St. Louis, MO
11.2002 - 01.2013
- Responsible for billing all levels of care ( IL, RCF/AL, MC-AL, CC MCD Personnel Care option billing) and processed information with LTC insurance
- Responsible for accounts receivables, coordinate bank deposits and posting cash receipts
- Collection for all private pay accounts
- Responsible for resident funds, resident trust account, community checkbook, and petty cash
- Process month end, accounts payables, review and process invoices, Responsible for Payroll using ADP and employee insurance and benefits
- Coordinate record retention and storage oversight
- Responsible for hiring, firing, employee orientation, onboarding training, recruiting
- Manage administrative staff of six employees.
Education
Business Administration -
Stlcc @Florissant Valley
06.2024
Skills
- Decision maker
- Attention to detail
- Ability to Multitask
- Leadership
- Communication
- Flexible
- Organizational
- Human Resources Management
- Office Management
- Workflow Planning
- Financial Administration
- Training and coaching
- Account Reconciliation
Activities
- Reading
- Water aerobics
- Traveling
Accomplishments
- Cash Collection Queen for several months
- Bonus for collections for several quarters
Timeline
Business Office Manager
MGM MANAGEMENT
01.2021 - Current
Business Office Manager
The Estates of Hidden Lake
05.2020 - 01.2021
BUSINESS OFFICE MANAGER
LEWIS AND CLARK GARDENS
03.2018 - 05.2020
HR GENERALIST
COOPERATIVE HOME CARE
03.2015 - 03.2018
FRONT OFFICE COORDINATOR
THE BRIDGE OF FLORISSANT
05.2014 - 02.2015
Administrative Assistant
COLE TECHNOLOGY
05.2013 - 11.2013
Business Office Manager
LUTHERAN SENIOR SERVICES @ HIDDEN LAKE
11.2002 - 01.2013
Business Administration -
Stlcc @Florissant Valley
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