CARLA BOLICK
Overview
8
8
years of professional experience
Work History
Customer Service Care Representative
Getinsured
- Taking incoming calls
- Updating personal information
- Using empathy and care for each individual customer need
Frontline Service/Fraud Department Agent/Customer Care/Tech Operator/ National Porting Center
Dish Network/Dish Wireless
10.2021 - 01.2024
- Assist customers with billing and account issues
- Ability to spot fraudulent activity
- Practiced continuous confidentiality in regards to customers accounts
General Manager
Little Caesars
02.2016 - 08.2019
- Provide awesome customer service skills with friendly interaction with my customers
- Cash Handling/Safe management
- Time Management
Education
General Education Degree - undefined
Isothermal Community College
01.1992
Skills
- Interpersonal & Communication Skills
- Problem Solving Abilities
- Time Management Skills
- Technical Skills
- Data Entry/Microsoft/spreadsheet abilities
Timeline
Frontline Service/Fraud Department Agent/Customer Care/Tech Operator/ National Porting Center
Dish Network/Dish Wireless
10.2021 - 01.2024
General Manager
Little Caesars
02.2016 - 08.2019
Customer Service Care Representative
Getinsured
General Education Degree - undefined
Isothermal Community College