Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Borem

Fountain Valley,CA

Summary

Accomplished LVN Health Services Case Manager and Clinical Administrative Assistant at Safe Refuge, adept in clinical documentation and compassionate care. Streamlined patient treatment processes, enhancing HIPAA compliance and clinical efficiency. Proven track record in mental health support, substance abuse treatment, medical records management, fostering significant improvements in patient care and administrative operations. Diligent about maximizing satisfaction, safety and wellness while serving patients of diverse backgrounds.

Overview

9
9
years of professional experience

Work History

LVN Health Services Case Manager

Safe Refuge
08.2017 - Current
  • Supervised self-administration of medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Ensured all patient's received TB screening or chest x-ray within 30 days of admittance.
  • Facilitated HIV awareness STD classes for program participants.
  • Collaborated with counselors on patient's mental health status and medication assisted treatment needs and referred patients as needed.
  • Promoted a positive work environment among clinical staff through collaboration, open communication, and support.
  • In charge of overseeing all toxicology orders, uploading results, and provided billing information.
  • Streamlined documentation processes by maintaining accurate toxicology medical records through electronic charting systems.
  • Ensured that all HIPAA policies and procedures were observed at all times.


Clinical Administrative Assistant

Safe Refuge
09.2015 - Current
  • Assisted Clinical Director with auditing, CARF, and billing activities as requested.
  • Supported billing department by accurately entering insurance information and coding diagnoses for claims processing.
  • Ensured compliance with HIPAA regulations by safeguarding sensitive patient data during record-keeping tasks.
  • Created and updated training manuals
  • Prepared and recorded all minutes for weekly clinical meetings.
  • Prepared letters and certificates of completion for courts, DCFS, and all other outside agencies.
  • Processed scans, copies, and EMR uploading on all routine paperwork observing laws of confidentiality.
  • Ensured curriculum was updated and changed as necessary on the agency network.

Education

LVN To ADN

Los Angeles Harbor College
Wilmington, CA
12.2025

Licensed Vocational Nurse

Long Beach City College
Long Beach, CA
12.2004

Skills

  • Case Management
  • Compassionate Care
  • Clinical Documentation
  • Mental Health Support
  • Medical Records Management
  • EMR / EHR
  • Certified in CPR/AED
  • Behavioral health support
  • Immunization Administration
  • HIPAA Compliance
  • Health Education
  • Clinical judgment

Timeline

LVN Health Services Case Manager

Safe Refuge
08.2017 - Current

Clinical Administrative Assistant

Safe Refuge
09.2015 - Current

LVN To ADN

Los Angeles Harbor College

Licensed Vocational Nurse

Long Beach City College
Carla Borem