Carla Brown

Work History

Executive Administrative Assistant, Treasury

Markel

04.2022 - 01.2025

Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Responded daily to emails and other correspondence to facilitate communication and enhance business processes using Microsoft Outlook and Microsoft 365 systems.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently using Oracle.
Supported the business and hospitality needs of corporate partners and staff during meetings and company events using Microsoft Teams.
Seamlessly interacted with colleagues to plan and complete special projects.
Managed vendor project documentations for the procurement team as needed using Microsoft Teams channels.
Coordinated and booked airfare, hotel, and ground transportation, and prepared itinerary to facilitate successful trips using Concur.
Handled scheduling for the executive's (3) calendar and prepared meeting agenda and materials for weekly team and quarterly department meetings.

Facilities Team Lead, Corporate Facilities

WestRock

10.2019 - 01.2022

Oversaw the daily maintenance of all buildings, grounds, and infrastructure, including cleaning, repairs, and renovations for a building housing approximately 700 employees.
Collaborated daily with mail services, housekeeping, food service, and security leads to streamline workflows and improve interdepartmental coordination.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Generated weekly building maintenance reports detailing findings and recommendations. Coordinating with vendors for equipment maintenance and repairs.
Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Controlled costs to keep the business operating within budget. Followed up with delinquent accounts to obtain funds and reduce aging balances. tracking expenses using SAP, creating and processing invoices, and reconciling financial statements for accurate recordkeeping.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities for the company admins (50) by hosting quarterly meetings.
Spearheaded transition to remote work during COVID-19 health crisis, ensuring business continuity and employee safety.
Overseer of all event planning and logistics for internal/external events.
Ordered supplies and maintained supply inventory for an office of approximately 700 employees/staff.
Maintain a good working relationship with other building tenants.
Trained new team members by relaying information on company procedures and safety requirements.
Monitored building access, ensuring only authorized personnel were granted entry into secure areas of 3 corporate sites.
Created effective building signage/communications for direction and safety purposes for 3 corporate sites.

Administrative Assistant, Corporate Facilities

WestRock

07.2010 - 10.2019

Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
Facilitated operations within the department by acting as a liaison between employees at various organizational levels, including executives, peers, subordinates, vendors, and clients.
Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication.
Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues, clients, and vendors.
Assisted in budget management by tracking expenses, processing invoices, and reconciling financial statements for accurate recordkeeping.
Assisted in the onboarding process for new employees by coordinating orientation sessions and serving as a point of contact during their initial transition into the workplace environment.
Increased office participation in special events by creating monthly newsletters.
Provided coverage for the front desk, as needed, answering phone calls and directing guest to their proper destinations.
Interacted daily with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Coordinated conference center event logistics, including venue selection, catering arrangements, A/V equipment setup, and transportation management for successful event execution.
Assisted the Executive Admins with board meeting preparations.
Drafted correspondence, created presentations, and prepared briefing materials for weekly facility meetings.
Organized and coordinated conferences and monthly meetings for the office admins.
Created building signage and forms for various areas of the building.
Established administrative work procedures to track staff's daily tasks.
Responded to admin inquiries and provided technical assistance over the phone and in person.

Receptionist, Corporate Facilities

WestRock

09.2006 - 07.2010

Managed approximately 50 incoming calls per day, directing them to correct offices/departments.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents, as well as drafting and distributing memos and emails.
Ordered office supplies, reordering as necessary.
Assisted in event planning and execution.
Sorted, received, and distributed mail correspondence between departments and personnel daily.
Interacted with approximately 15 weekly vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Helped office security by monitoring visitor access and issuing badges daily.
Coordinated monthly reservations for executives and guests to the off-site conference center.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Summary

Overview

Work History

Executive Administrative Assistant, Treasury

Facilities Team Lead, Corporate Facilities

Administrative Assistant, Corporate Facilities

Receptionist, Corporate Facilities

Education

Word Processing Specialist - Business Education

High School Diploma -

Skills

Work Availability

Timeline

Similar Profiles

Cienna CortesCienna Cortes

Amy KellyAmy Kelly

Ashton StuddardAshton Studdard

Charlette MickensCharlette Mickens

Logan RoachLogan Roach