Carla Buono

• Spearheaded identification, design, and execution of learning function for evolution at Organon.
• Directed strategic initiatives to enhance organizational effectiveness and operational efficiency.
• Fostered collaborative relationships with stakeholders to drive project success and organizational growth.
• Championed change management initiatives to adapt to evolving market conditions and demands.
• Recruited, trained, supervised, evaluated and mentored staff members.
• Collaborated with senior leadership to set long-term objectives for the company.

• Spearhead the implementation of Shared Services function, authoring business strategies in support of critical business priorities for increasing revenue, business process efficiency, and talent engagement.
• Redesign a organization-wide, immersive new hire program, employing multiple interventions over a 12-week period to engage new employees, decrease the time to performance and reduce the risk of loosing talent.
• Lead a cross-functional team tasked with outsourcing a business function by conducting process and swim lane analysis, developing a custom IT application, and implementing training programs to onboard talent.
• Identify opportunities for process optimization through data analysis.
• Partner and drive DigitalYou which is a learning program built in Merck to develop digital competencies.
• Develop and lead Early Talent Program focused on Digital capabilities early in career to build a base of talent. Conversion of interns globally is 80% with a focused program for their continued learning and personal growth.
• Support organizations growth from 275 to approximately 1000 global employees.
• Managed vendor relationships to ensure effective targeting of solutions, onboarding aligned with company objectives and culture.

• Directed Learning Partners responsible for the multimillion-dollar Global Brand portfolio and specialty division-wide learning programs, developing deeper fluency in the HH L&D portfolio.
• Spearheaded the development and refinement of product & disease curricula across all countries aligned with strategic goals saving approx $7 million.
• Drove the articulation of a commercial Product and Disease learning strategy with the creation of a Product and Disease Blueprint and successfully executed sprints testing the application of a global blueprint.
• Implemented learning programs focusing on digital competencies, tailored to various skill levels impacting the commercial division of 20k employees.
• Operationalized LD measurement methodology by analyzing decision tree, defining roles and responsibilities, and implementing sources to drive consistent execution of measurement across LD.
• Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
• Led matrixed teams in the development of innovative solutions to complex business problems.

• Designed and managed budgeting processes, achieving significant fund reallocation and growth. Defined change, learning, and communication strategies to support the adoption of a new way of managing budget including implementation of learning sessions.
• Engaged with cross-functional business partners to foster a learning environment that promotes continuous education and personal growth.
• Developed and nurtured the overall vision, strategy, processes, and execution of the learning strategy to position L&D as a business peer and partner with other critical lines of business across the organization. Sought to understand clients' needs and partnered with ED to enabled front line talent to meet those needs.
• Championing diversity, creating meaningful connections with people and clients, while closely collaborating across business units.

• Led a team of high performing and accomplished learning professionals for consulting, designing, developing, and executing world-class learning solutions in support of the U.S. 2020 Strategy. Provided consultation on the Adaptive Customer Engagement approach for the US marketing and sales organization strategy with a comprehensive learning plan.
• Led the US Learning operations as US Chief of Staff and Learning Operations leader. Monitored budgeting, forecasting, planning and reporting activities of the department. Developed and implemented strategies to increase organizational effectiveness and efficiency.

Served as an internal consultant offering advice on how best to address leadership challenges faced by teams within the organization. Designed, developed, and delivered blended learning solutions including instructor-led sessions, virtual classes, webinars, eLearning courses providing a global learning solution to countries which where prioritized. Continued to monitored trends in the field of organizational development to ensure timely updates are made to existing curricula.

Led integration of women's health care product and disease learning from Schering Plough to Merck & Co., while ensuring compliance with legal and regulatory requirements. Managed onboarding and training for Merck's sales executives, as well as global field force. Summarized reports were prepared outlining the positive impact of these programs on employee performance outcomes.

Hand picked by Commercial President to an elite team of account managers focused on New York.

• Developed and executed account strategies and business plans for Albert Einstein College of Medicine, Jacobi Medical Center, and Montefiore Medical Center, successfully achieving established goals; in conjunction with attendings set up protocols for long acting contraceptive.
• Successfully re-launched a product in the long-acting contraceptive market, resulting in an 80% formulary acceptance rate and account setup within the initial three-month period. Ensured precise reimbursement through effective interaction with hospital CFOs, state agencies, and federal entities.
• Oversee cooperative sales/account management efforts of managed markets, hospital representatives and Women's Healthcare sales force.

Initiated and developed Continuous Learning curriculum in collaboration with senior management; directed budget and built relationships with vendors. Consistently marketed benefits of the importance of continuous learning to senior management; provided resources for all business groups through home office/field sales. Generated reports summarizing the impact of various training programs on employee performance outcomes.

Implemented incentive programs to motivate the sales force, surpassing quotas and securing #3 rank in district sales results. Led a sales team, delivering comprehensive training and coaching to maximize performance.

Achieved Top 10% in sales goals while selling to major medical centers in the greater New York metropolitan area. Expanded sales in unoccupied territories, facilitated training for sales representatives, grew referral network, acted as District Trainer for new representative orientation, and supported District Manager with Plan of Action strategies.

Recognized as a top-performing Sales Representative, 2nd in region for 2001, chosen as backup for District Business Manager/Trainer and was the Human Resources Liaison, demonstrating exceptional leadership and communication skills.

Sold pharmaceuticals to community-based physicians in Hackensack, NJ and received multiple recognitions for accomplishments in sales results.