CARLA BURGOS
Yonkers,NY
Summary
Highly motivated, dedicated, and have the required knowledge in any given field. I want to apply my skills and core values to the any task. A highly-motivated employee with a desire to take on new challenges. Worth solid ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
DHS/Fedcap Rehabilitation Services Inc.
01.2020 - Current
- Record keeping on regulatory compliance for the shelter
- Enhancing organizational efficiency through effective documentation
- Ensure we are in compliance with DHS, FDNY, NYC Building department and more
- Supervise, train, and schedule tasks to ensure they are completed on time
- Ensured all required documents for attendance and billing were properly completed
- Coordinate the cleaning aspects of the facilities in a manner which protects, maintains, and improves the quality of the janitorial services, maintaining the value-added asset to the customer
- Monitored performance of all designated crew members of contracted services, take necessary action to assure performance and contracted services are performing up to our maximum standards
Therapist
Office of Mental Health Service- Athena
09.2023 - 07.2024
- Provide individual psychotherapy to adults and children to provide counseling and treatment and adjust treatment plans as necessary
- Establishes positive, trusting rapport with clients
- Diagnoses and treats mental health disorders
- Creates individualized treatment plans according to client needs
- Conduct ongoing assessments of client progress
- Provided assessment & diagnosis of clients and developed Comprehensive Assessments and Treatment Plans in collaboration with clients
- Involves and advises family members when appropriate
- Utilize individual therapy practice to apply multiple clinical theories based on patients' diagnoses, symptoms, and presenting problems
- Collaborated with other professionals (e.g., Psychologists, Psychiatric Nurse Practitioners, Case Managers, Engagement Specialists, Peer Specialists, and professionals in different disciplines) to ensure best practices and service to patients
- Refers patients to outside specialists or agencies when necessary
- Maintains records of client meetings and progress
- Follows all safety protocols and maintains client confidentiality
Waiver Service Provider (Intern)
CHDFS Inc.
10.2022 - 07.2023
- The Service Coordinator's goal is to increase the participant's independence, productivity, and integration into the community while maintaining the health and welfare of the individual
- Provide direct care management services, maintaining accurate and verifiable documentation of all services rendered
- Assist clients/ legal guardians with applications and paperwork for and management of benefits, financial, housing, or other related areas as needed
- Develop comprehensive service plans, PPOs, and all other required DOH paperwork for participants assigned
- Monitor implementation of each client's service plan and provide ongoing review of the plan's overall effectiveness in compliance with all state requirements and regulations
- Engage in task focused solutions, cognitive behavioral therapy, play therapy etc
- Community Outreach for OPWDD and Health Home Care Management services
- Conduct psychosocial assessments
Advocate Counselor
Department of Education
09.2015 - 07.2020
- Helped clients find solutions by teaching appropriate intervention techniques
- Identified appropriate community resources and provided referrals for services
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics
- Supported individuals by facilitating weekly group sessions
- Establish a rapport with program participants and families
- Monitor the academic progress and attendance of participants in assigned caseload
- Provide crisis intervention services
- Provide individual and group counseling
Education
Masters of Social Work -
Touro College
New York, NY06.2024
B.A. - Psychology
CUNY School of Professional Studies
New York, NY01.2019
High School Diploma -
Norman Thomas High School
New York, NY01.2006
Skills
- 30 WPS
- Microsoft Word
- Excel
- PowerPoint
- Critical Thinking
- Relationship Building
- Active Listening
- Team Building
- Organizational Skills
- Basic Math
- Conflict Resolution
- Problem Resolution
- Good Work Ethic
- Reliable & Trustworthy
- Computer Skills
Certification
- CANS-NY
- Mandated Reporter
- Child Abuse Identification and School Violence Intervention & Prevention
- DASA
Timeline
Therapist
Office of Mental Health Service- Athena
09.2023 - 07.2024
Waiver Service Provider (Intern)
CHDFS Inc.
10.2022 - 07.2023
Supervisor
DHS/Fedcap Rehabilitation Services Inc.
01.2020 - Current
Advocate Counselor
Department of Education
09.2015 - 07.2020
Masters of Social Work -
Touro College
B.A. - Psychology
CUNY School of Professional Studies
High School Diploma -
Norman Thomas High School
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