Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Carla Burmester

Bayside,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Meticulous Banquet Captain offering strong background in staff leadership and banquet event logistics. Focused and ambitious with 6 years demonstrated success in serve out. and organize buffets.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Banquet Captain

Second eventi Hotel
Manhattan, NY
02.2021 - Current
  • Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
  • Interacted with kitchen staff to plan food and beverage logistics.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.

Banquet Server

Union Square Ventures
New York, NY
01.2021 - Current
  • Set up stations for serving meals according to established guidelines.
  • Replenished buffet lines with fresh foods as needed.
  • Answered questions regarding menu items and assisted guests in making selections.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.

Banquet Server/Bartender

Chealse Piers
New York, NY
05.2017 - Current
  • Set up stations for serving meals according to established guidelines.
  • Replenished buffet lines with fresh foods as needed.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.

Education

Associate of Arts - Business Administration

LaGuardia Community College of The City University of New York
Long Island City, NY
05-1996

Skills

  • Staff Leadership
  • Food Safety Knowledge
  • Banquet Setup
  • Staff Supervision
  • Guest Relations

Languages

English
Professional
Spanish
Professional

Certification

~Tips Certificate

~Food and safety certified

~Sexual Harassment certificate

~CPR/AED

Timeline

Banquet Captain

Second eventi Hotel
02.2021 - Current

Banquet Server

Union Square Ventures
01.2021 - Current

Banquet Server/Bartender

Chealse Piers
05.2017 - Current

Associate of Arts - Business Administration

LaGuardia Community College of The City University of New York

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Carla Burmester