Carla Candele
Miami,FL
Summary
Dynamic professional with a proven track record in administrative support and customer service excellence, notably with Italkraft LLC. Expert in data entry and relationship building, I significantly increased customer satisfaction and streamlined office operations. Skilled in QuickBooks and maintaining high levels of confidentiality, my focus on achievements has fostered long-term business growth and efficiency.
Overview
6
6
years of professional experience
Work History
Office Assistant
Italkraft LLC
08.2022 - Current
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Expedited document processing with accurate data entry and timely filing.
- Excellent communication skills, both verbal and written.
Catering Sales Manager
Too Much Bueno Llc
01.2020 - 08.2022
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
- Maintained accurate records of client meetings, booked events, and financial transactions using CRM software.
- Monitored industry trends to stay competitive within the catering market space.
- Organized promotional events and interacted with community to increase sales volume.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Office Assistant
Italkraft
07.2018 - 01.2020
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
Education
Bachelor of Science - Marketing Management
Universidad Alejandro De Humboldt
Valencia, CA11-2010
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Administrative Support
- Appointment Scheduling
- Social media knowledge
- Filing and data archiving
- Relationship Building
- Supply Restocking
- Quickbooks
- Labor Relations
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Office Assistant
Italkraft LLC
08.2022 - Current
Catering Sales Manager
Too Much Bueno Llc
01.2020 - 08.2022
Office Assistant
Italkraft
07.2018 - 01.2020
Bachelor of Science - Marketing Management
Universidad Alejandro De Humboldt
Similar Profiles
Jose Manuel AmeneiroJose Manuel Ameneiro
Cost Accountant at ItalkraftCost Accountant at Italkraft
Jesus A. RodriguezJesus A. Rodriguez
Director of Operations at Italkraft Gourmet-Ignite Appliances-Maison & CoDirector of Operations at Italkraft Gourmet-Ignite Appliances-Maison & Co
Narmin MustafayevaNarmin Mustafayeva
Project Accountant / AR&AP Specialist at ItalkraftProject Accountant / AR&AP Specialist at Italkraft