Summary
Overview
Work History
Education
Skills
Timeline
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Carla Carlson

San Jacinto,CA

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at Amazon, showcasing punctuality, attention to detail, and teamwork. Skilled in product packaging and managing tasks with precision. Excelled in roles requiring confidentiality and diligent care, significantly improving service delivery and workplace safety.

Overview

24
24
years of professional experience

Work History

Warehouse Packer

Amazon
11.2021 - 01.2024
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

CNA

Creekside
04.2019 - 03.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Server

Outback Steakhouse
02.2017 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager

Mcdonald
02.2004 - 01.2011
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Secretary

Capital Finance And Leasing
06.2000 - 02.2002
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

CNA, Patient Care Technician

Pacific Health Care College
Moreno Valley, CA
06.2016

Management

San Bernardino College
San Bernardino, CA
02.2007

GED -

Willow Park High School
Apple Valley
05.1999

Skills

  • Punctual and Reliable
  • Attention to Detail
  • Teamwork
  • Product Packaging

Timeline

Warehouse Packer

Amazon
11.2021 - 01.2024

CNA

Creekside
04.2019 - 03.2020

Server

Outback Steakhouse
02.2017 - 03.2020

Manager

Mcdonald
02.2004 - 01.2011

Secretary

Capital Finance And Leasing
06.2000 - 02.2002

CNA, Patient Care Technician

Pacific Health Care College

Management

San Bernardino College

GED -

Willow Park High School
Carla Carlson