Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Casares

Artesia,MS

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

11
11
years of professional experience

Work History

Office Clerk

Artesia Ford Mercury Sales
08.2023 - 03.2024
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Expedited project completion times by assisting coworkers with research tasks, locating needed information sources quickly and efficiently.

Receptionist

Artesia General Hospital
08.2013 - 08.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Reduced incoming call response time by implementing an effective call routing system.

Education

No Degree - Psychology

New Mexico State University
Las Cruces, NM

High School Diploma -

Artesia High School
Artesia, NM
05.2010

Skills

  • File Organization
  • Billing and coding
  • Data Entry
  • Record preparation
  • Data Management
  • Records Management
  • File Maintenance
  • Workflow Optimization
  • Schedule Management
  • Basic accounting

Timeline

Office Clerk

Artesia Ford Mercury Sales
08.2023 - 03.2024

Receptionist

Artesia General Hospital
08.2013 - 08.2023

No Degree - Psychology

New Mexico State University

High School Diploma -

Artesia High School
Carla Casares