Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Chambers

Havelock,North Carolina

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Mess Hall Attendant

Service Source
12.2019 - Current
  • Upheld high standards of food safety by consistently monitoring temperatures and adhering to safe handling practices as outlined in training guidelines.
  • Enabled quicker turnover rates between meal services through meticulous table clearing, resetting, and sanitizing practices performed according to established protocols.
  • Streamlined meal distribution process through effective communication with fellow attendants and adherence to guidelines set forth by supervisors.
  • Reduced food waste by efficiently portioning meals and appropriately managing leftovers.
  • Contributed to team efforts by cross-training in various roles, providing support wherever needed during busy times.

Front of House Manager

Chillis
06.2016 - 11.2019
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Enhanced customer satisfaction by implementing effective front of house management strategies.
  • Analyzed customer feedback and implemented strategies to improve customer satisfaction.

Shift Manager

Mercedes-Benz
06.2006 - 03.2016
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.

Education

Standard -

North High School
Worcester, MA
06.1998

Skills

  • Efficient multitasking
  • Food safety knowledge
  • Cleaning procedures
  • Cooking techniques
  • Portion Control
  • Sanitation proficiency
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Attention to Detail
  • Problem-Solving
  • Cleaning
  • Clear Communication
  • Guest service
  • Safety awareness
  • Food Safety
  • Safe Food Handling
  • Customer Relations
  • Cash Register Operation
  • Employee Training
  • Quality Control

Timeline

Mess Hall Attendant

Service Source
12.2019 - Current

Front of House Manager

Chillis
06.2016 - 11.2019

Shift Manager

Mercedes-Benz
06.2006 - 03.2016

Standard -

North High School

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Carla Chambers