Carla Chastain
Statesville,NC
Summary
Proven leader in boosting team morale and quality standards at King Hickory, adept in workflow optimization and fostering teamwork. Excelled in enhancing customer satisfaction and operational efficiency at Pretzel Time, showcasing strong problem-solving and production management skills. Achieved significant improvements in project completion rates and inventory management, demonstrating a keen eye for detail and adaptability. Dedicated, and knowledgeable about constructing, labeling and decorating products in high-volume, deadline-driven production settings. Possesses technical skills that include zipper installation, fabric cut and sew construction. Interprets patterns and operates sewing equipment to create products to specification. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Cutting and Sewing Supervisor
King Hickory
03.2012 - 09.2024
- Boosted overall team morale with recognition programs that acknowledged outstanding work ethic, dedication to quality craftsmanship, and exemplary leadership qualities among staff members.
- Maintained high-quality standards for finished products by conducting thorough inspections and enforcing quality control procedures.
- Maximized workspace functionality through efficient organization strategies that enabled smooth workflow operations in the sewing department.
- Achieved timely completion of projects by closely monitoring progress and adjusting schedules as necessary to meet deadlines.
- Supported employee development through skills assessment, targeted training initiatives, and mentoring programs tailored to individual needs.
- Adapted to changing industry trends and technologies by continuously updating sewing techniques, equipment, and practices for optimal results.
- Contributed to company cost savings through diligent budget management and resource allocation in the sewing department.
- Increased team productivity by effectively delegating tasks based on individual strengths and skill sets.
- Facilitated strong communication between departments by acting as a liaison between design, production, and quality assurance teams.
- Managed inventory of fabrics, threads, and other supplies to prevent shortages or delays in the production process.
- Reduced waste materials through careful monitoring of fabric usage and pattern cutting.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prevented materials waste by completing accurate measurements and precise cuts.
- Handled custom adjustments to create pieces meeting unique customer requirements.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Assistant Manager
Pretzel Time
06.2010 - 03.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
East Burke High School
Connelly Springs, NC06.2002
Skills
- Fitting adjustments
- Fabric Cutting
- Industrial Sewing
- Workplace Safety
- Scheduling and Planning
- Layout planning
- Deadline Management
- Creativity and Innovation
- Production Management
- Workflow Optimization
- Material sourcing
- Measurement taking
- Parts Replacement
- Measurement accuracy
- Pattern reading
- Quality Assurance
- Supply Restocking
- Threading
- Raw Material Inspection
- Error Detection
- Deadline Adherence
- Project Organization
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Critical Thinking
- Computer Skills
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Decision-Making
Timeline
Cutting and Sewing Supervisor
King Hickory
03.2012 - 09.2024
Assistant Manager
Pretzel Time
06.2010 - 03.2012
High School Diploma -
East Burke High School
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